Just released, Microsoft Response Point Service Pack 1 (SP1), which is a full suite of upgraded features, including seamless VoIP integration. Below is a short video announcement of this exciting release directly from Bill Gates:


Other SP1 enhancements include:

  • Call status and call history features for visibility of all call activity
  • New, advanced call handling options for easy transferring, parking, and dialing
  • Upgraded firmware on phones and phone line adapters is available for SP1. The upgrade wizard automatically detects and provisions relevant devices
  • Direct Inward Dialing (DID) numbers to better connect your employees and customers
  • Voice-dial access to free directory assistance
  • 64-bit compatibility

Ready to take action? Learn more about Response Point & SP1 or download Response Point SP1 now.  For those of you at Worldwide Partner Conference, be sure to head over to the Response Point area in the expo for even more.

Thank you and have a wonderful day,

Eric Ligman
Microsoft Senior Manager, Community Engagement
US Partner Strategy, Marketing and Programs
This posting is provided "AS IS" with no warranties, and confers no rights

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