On Friday, I posted about an exciting announcement for our Microsoft Small Business Specialists taking place this morning at 9:00 am PST: Microsoft Small Business Specialist 4 Hour Technical Support Expanding to over 50 products! Well, there is exciting news for all of our Partners starting today.
Announcing the launch of Partner Online Technical Communities Forums! Online Technical Communities (OTCs) provide unlimited, no-cost online technical support to partners in over 60 countries around the world as part of their Microsoft Partner Program (MSPP) benefits. The migration of International English OTCs to the Forums platform is based on partner feedback with a goal to improve partners’ online technical support experience.
Why are we doing this:
We are leveraging the Forums technology to help improve Partner satisfaction and provide a better online support experience. Enhancements include:
Be sure to check out the new Microsoft Partner Online Technical Communities Forums today and start getting even more from your membership in the Microsoft Partner Program.
Thank you and have a wonderful day,
Eric Ligman – Follow me on Global Partner Experience Lead Microsoft Worldwide Partner Group This posting is provided "AS IS" with no warranties, and confers no rights
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