Microsoft Senior Sales Excellence Manager - Eric Ligman

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Answers from Windows 7 Upgrade Install Hack post coming on Monday

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Answers from Windows 7 Upgrade Install Hack post coming on Monday

  • Comments 7

image After putting up my Regardless of what any hack says, a Windows 7 Upgrade is an Upgrade. What you need to know post earlier this week, I have been receiving a lot of great comments and questions being sent in to me, posted in the Blog comments, etc.  If you have more, keep them coming as I always love the feedback from all of you.  Unfortunately, I have not had the opportunity to answer nearly as many of them as I would have liked to this week (You may recall my “Work-life balance. What a scam…” post on that topic); however, starting Monday at 8:00 am PST, I’ll have several of these answers coming here to the Blog. 

I’ll have multiple posts going up on Monday, with the topics and questions coming from ones I have received from all of you this past week.  Several of the questions you all have submitted are great topics to cover and a quick reply in the comments section really wouldn’t do them justice.  Because of this, I will provide what I believe and hope will be more complete answers to your questions, that will hopefully be more useful for you and all that read them.  For those of you that have been following me over the years, as I’ve mentioned before, that’s all part of not being the person who writes the licenses and policies but gets to try and explain them.  (You also know then that I RARELY ever Blog on the weekend either).

One answer in a post I will be putting up is about the supposed “target” (as some people seem to be phrasing it) of my Windows 7 Hack post, since it seems that some people are taking guesses and even stating these guesses as fact.  In one instance, it was called out that a specific person was supposedly the “target” of the post and it was a complete impossibility that the person someone else wrote was a “target” of my post could have been.  The complete irony is, I would have called this person out specifically as the poster-child on the RIGHT thing to do had I been aware of it.  (Yes, I’ll include the details of that in one of Monday’s post as well).

So tune into the Blog on Monday and I’ll have several of those posts coming here, starting at 8:00 am PST.  Well, maybe if I’m ahead of schedule I’ll start at 7:00 am PST, but 8:00 would be the latest.  :-)

Thank you and have a wonderful day,

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  • Good job criminalizing your customers! MS is going down the drain together the greedy rec. companies. Good thing we have people like Ed Bott and Paul Thurrott to help out honest customers. If anybody's a hack -- it's you.

  • I frequent Paul Thurrott's site and consider it my go-to site for Windows info.  Personnally though, I could care less if your post was directed at him or not. I'm actually inclined to think it was not, but rather directed towards the multitude of sites posting the "Hack". The real issue is the hack shouldn't even need to be used. That's the point of all this hostility. Period.

  • Your 'target' has to be customers who paid for an upgrade license.  Pirates will always use a method that doesnt involve buying a copy, upgrade or otherwise.

    Everyone has been asking for literally years how this upgrade version will work, and now, months after release and weeks after the retail release you want to go and say 'what we need to know'.

    Deals were out months ago to buy upgrade versions, the questions have been asked and still after the final release method comes and goes people WILL try and work out what does and doesnt work.

    You had months to set the story and failed, and thats no ones fault but Microsoft, consumers asked the question and you were quiet.

    Add to that, its always been best to do a clean install of an OS, upgrades bring about problems that are often hard to solve and would require more time then rebuilding the system.  People might upgrade their HDD for Win7 aswell, so they have a license, they just dont have an OS installed.

    The questions and comments have come out of frustration from the lack of communication, and the first real information given accuses people of being pirates.

    or, to put it another way, if you released this information 6-12 months ago (minus mentioning the hack that wasnt known, just how and what you can upgrade) the reception would have been much better.

  • We don't need more answers. What we need is an apology for a badly thought out upgrade process. It never occurred to you bright sparks at Redmond that someone might install their legitimate upgrade on a new drive?

  • I realize you must have a tough job.

    "that’s all part of not being the person who writes the licenses and policies but gets to try and explain them." What about those of us who are trying to pay for upgrade licenses due to the fact that we cannot afford new computers or full version licenses? Just a little empathy on the part of Microsoft would go a long way.

  • Funny thing second comment thinks Paul Thurrott was the target. Which was obviously the case and that's pretty lame.

    He's right when he states that Microsoft created such a situation that even tech writers have no information on the upgrade process. And he, nor any tech writers, has ever encouraged piracy. That's quite obvious.

    If MS did the right job at first take, communicating clearly on the upgrade process all of this would never have occured.

  • Who cares?  Has Microsoft shut down the  machines that have use the work around / Hack? NO. Can they still get updates? Yes. The only thing you could loose on this is Tec support if you have a problem, and I would say that's why Microsoft is taking this stand, it's saving them headache from the idiots who don't know what their doing and mess up their machines. Microsoft can just say sorry you didn't follow the rules we can't help you.  This only becomes a problem if Microsoft decides to shutdown the machines or not give updates to users that perform the hack..

    so I say, who cares????

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