By now, you have hopefully heard several times about the “End of Support” (EOS) date of April 13, 2010 (next week) for Windows Vista RTM (Windows Vista without any service packs). I am putting this post up today to serve two purposes:
What does “End of Support” mean? Once your version of Windows reaches the EOS date, it is classified as an “unsupported version” of Windows. An unsupported version of Windows will no longer receive software updates from Windows Update. These include security updates that can help protect your PC from harmful viruses, spyware, and other malicious software, which can steal your personal information. Microsoft provides free security patches for supported products, but not for unsupported products. Windows Update also installs the latest software updates to improve the reliability of Windows—new drivers for your hardware and more.
From a problem resolution perspective, problem resolution services are provided for supported products. In the event that you encounter an issue/outage in your environment on an unsupported product, our engineers may not be able to help resolve this until you have upgraded to a supported level.
Are you running Windows Vista today and not sure if you have any Service Packs installed, so you aren’t quite sure if this applies to you or not? No problem. Here’s how you can find out which version of Windows you are running, as well as what Service Pack number (if any) you have installed:
Note: If the steps above don't work on your computer, you might be running a previous version of Windows. To check, click Start, click Run, type winver, and then press Enter.
A window will be displayed on your computer and this window displays the version and edition of Windows you're running. This window also displays a service pack number if your version of Windows has been upgraded with a service pack. See the example below:
- Click image for full size
For more information on determining which version of Windows you are running, including determining if you are running the 32 or 64 bit version of Windows, check out our “Which version of the Windows operating system am I running?” page.
If you do the “Winver” above and find out you are running Windows Vista with no Service Packs, now what?!? At a bare minimum, what you should do is install Service Pack 2 for Windows Vista. Here is what you need to know for this:
The recommended way to install Windows Vista SP2 is through Windows Update. To do this:
You can also choose to install Windows Vista Service Pack 2 manually through the Download Center or using an installation DVD. To see how to install Windows Vista Service Pack 2 these ways, as well as accessing other information and resources for Windows Vista SP2, check out our, “Learn how to install Windows Vista Service Pack 2 (SP2)” page.
Another way to mitigate your EOS risk is to upgrade your computer to Windows 7. Not sure if your computer can run Windows 7? Check out the Windows 7 Upgrade Advisor to find out. You can also access the Windows 7 Upgrade Advisor, compare Windows 7 to prior versions, and see how to acquire an upgrade to Windows 7 online HERE.
Ever wondered how to know when support for a specific Microsoft product end or changes? I have this information posted here: “How to know when support ends or changes for your Microsoft product.”
Thank you and have a wonderful day,
Eric Ligman – Follow me on TWITTER and RSS Global Partner Experience Lead Microsoft Worldwide Partner Group This posting is provided "AS IS" with no warranties, and confers no rights
I have almost new mini laptop from November 2009 with Vista Home Basic and now you tell that you will end the support for almost brand new computer without possibility to uppgradfe to Windows 7. My opinio is that this is cheating and only to make extra profit to Microsoft, i demand a new Windows 7 without charge if you are not giving support to Vista. As you know Vista Home Basic is not possible to uppgrade to Win 7 it needs complete expensive installation !!!!!!!!!!
According to the lifecycle support page (http://support.microsoft.com/lifecycle/search/?sort=PN&alpha=WINDOWS+VISTA) support ends on 4/10/2012. Am I missing something ?
This is a "Distasteful" act on your loyal customers, all who purchased this OS.
@ Ismo, Matthew, and John - My post does not say that support for Windows Vista itself is ending, just the unpatched RTM version. You are welcome to keep using Vista; however, it is highly recommended that you apply Service Pack 2 to your installation using the methods above. Windows Vista with Service Pack 2 is still in its support lifecycle with Microsoft. My post is to help make sure people are aware that the non-updated Windows Vista RTM is at EOS and that applying SP2 keeps you under support coverage.