To keep you updated on the latest round of updates coming to the Microsoft Volume Licensing Service Center, I am posting a quick update here to let you know about some modifications we will be making to the Microsoft Volume Licensing Website on Thursday, July 22nd.

The Microsoft Volume Licensing Service Center (VLSC) will release new improvements on July 22. We have reached out to many partners and customers around the world through Live Meetings, interviews, hands-on usability studies, customer and partner surveys, forums, and events to gather input and feedback on how to improve the VLSC.  We take this feedback seriously and are continually incorporating their suggestions into the VLSC.

As a result of feedback, small incremental changes will be implemented in this next release, with user interface updates to improve self-help options and understanding of permission roles, as well as to increase user efficiency.   No downtime is expected. Note that the final release date is subject to change.

Microsoft Volume Licensing Service Center FAQ Update:

• Text within the FAQ question “How do I grant or obtain Administrator rights?” will be updated to help guide customers to the appropriate regional support center.
  • As-Is Text: Please contact your North America regional service center or go to Help in VLSC and then Contact Us to access contact details for your regional support center.
  • To-Be Text: Please go to Help in VLSC and then Contact Us to access contact details for your regional support center.

Removal of New MAK Keys page:

• The New Multiple Activation Keys (MAK) subpage of the Product Keys tab will be removed as the new key assignment process makes this page obsolete.
• Removal of New MAK Keys will render the Product Keys subpage redundant. Going forward, the Product Keys main menu tab will guide users directly to the Product Keys page.
• Users who have the New MAK Keys page bookmarked in their browsers will be redirected to the Product Keys page.

As-Is Screen:

To-Be Screen:

VLSC Resources:

• To access a comprehensive page for Partners that includes recent updates and resources please go to the VLSC resource page on the Microsoft Partner Network
• Microsoft Volume Licensing Service Center (VLSC) version 3.5 and Add Open License Training
• Microsoft Volume Licensing Service Center (VLSC) Getting Started Guide
• Microsoft Volume Licensing Service Center (VLSC) version 3.5 reference guide
• Microsoft Volume Licensing Service Center (VLSC) Add Open License reference Guide
• Microsoft Volume Licensing Service Center (VLSC) Training Recording
• Updated: Microsoft Volume Licensing Service Center (VLSC) Partner FAQ
• Updated: Microsoft Volume Licensing Service Center (VLSC) User Guide

If you need additional guidance and training to help you better understand the upcoming changes to the VLSC we encourage you to check the VLSC page on the Microsoft Partner Network portal (MPN) for training materials and regular VLSC updates. Please refer your customers to the VLSC homepage on Microsoft.com. 

Thank you for your ongoing support!

Thank you and have a wonderful day,

Eric Ligman – Follow me on TWITTER, LinkedIn, and RSS and see “What I’m thinking”
Global Partner Experience Lead
Microsoft Worldwide Partner Group
This posting is provided "AS IS" with no warranties, and confers no rights