Microsoft Sales Excellence Manager - Eric Ligman
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Online computer security: Protecting yourself, your kids online, your computer, and more.
At Microsoft, we take online safety very seriously. This spans across products, communications, education, awareness, and much more. To help people everywhere understand more about the potential threats that exist today, as well as steps you can take to help protect yourself, your family, your kids online...
6 Feb 2012
Looking to provide refurbished PCs? What you need to know about the Microsoft Refurbisher Program
On the way home from an offsite meeting yesterday afternoon, I had a voicemail from a colleague of mine here at Microsoft that I used to work with quite a bit when I was back in our Midwest District on the U.S. Team saying that he has a partner looking to get into refurbishing PCs to provide to their...
5 Oct 2011
Want to know what Microsoft software is installed on your PC and network?
From time to time, I see or receive questions about how to find out what Microsoft software is installed on a PC or on a network. Doing a software inventory is a very important step in helping your business and that of your clients to maintain a good Software Asset Management (SAM) plan as well as ensure...
8 Apr 2009
November lawsuits announced to help protect customers and Partners against counterfeit software
In our efforts to continue to help protect our legitimate Partners and customers from the dangers of counterfeit and illegal software, Microsoft continues to work to identify and pursue those creating, offering, and selling these items into the market. In case you had not seen the list earlier, we have...
26 Nov 2007
If you see someone trying to sell "AE" software to businesses, RUN!
A Partner forwarded me an email earlier showing a website offering Microsoft Office "AE" Edition: (Click image for larger size) The "AE" stands for Academic Edition, and unlike what they state in the image (circled in red), there are special requirements on who can purchase it and who can...
31 Oct 2007
Did I get your attention? (Fire your consultant!)
As I expected, since publishing my, “ Business owners: Fire any consultant who tries to sell you Office 2003, especially Retail Box ,” post, I have received several comments on the Blog as well as many offline emails, etc. regarding the post and the headline I chose to post it under. Why did I choose...
10 Oct 2007
Business owners: Fire any consultant who tries to sell you Office 2003, especially Retail Box
I post this because I actually saw a reseller earlier today trying to locate Office 2003 Retail Box product to sell to their customer. If you are that customer and you read this, it may be time to find a new consultant! Why? Many, many, many reasons but it mostly comes down to one of two things: 1...
8 Oct 2007
OEM Microsoft Office and OEM Microsoft Windows licensing. The things you need to know and be aware of.
OEM Microsoft Office and OEM Microsoft Windows licensing is a topic that seems to again be generating questions and there are plenty of people out there who are illegally taking advantage of others to trying to make a quick profit by selling counterfeit or unlicensed software. Here are the facts and...
1 Aug 2007
Latest rounds of lawsuits to help protect Partners selling legitimate software posted
It has been awhile since I have provided the latest update on some of the actions we are taking to help protect our legitimate providers of Microsoft software in the channel against those who choose to distribute counterfeit, illegal, mis-channeled, unbundled, etc. software. This is also a reminder of...
1 Aug 2007
Say goodbye to Microsoft Office 2003
As you know, Microsoft Office 2007 launched for Business customers through Volume Licensing in November of 2006 and went to general availability through Retail Box and OEM in January of 2007. As such, now is a great time to educate your customers on the benefits and features of the 2007 Microsoft Office...
18 Jun 2007
New Windows Genuine and Software Protection Program resources available online for Microsoft Partners
For years you’ve all seen and heard about the risks of counterfeit, pirated, or illegal software. Recently you may have also heard about the new Software Protection Platform which disables valuable enhanced features—such as Windows Aero and Windows ReadyBoost—on non-genuine versions of the Windows Vista...
14 Jun 2007
Here are the links to view the replays of this week’s webcasts for Partners series
Thank you to all of the Partners who joined me this week for the series of webcasts we did designed to help you increase your sales of Microsoft solutions and increase your services opportunities while also helping your clients get more from their budget dollars. Based on the numerous requests I received...
4 May 2007
Windows Genuine Advantage FAQs and other information regarding earlier post
Since my earlier, “ Make sure you are aware of the important activation changes in Microsoft Windows Vista ” post regarding Windows Genuine Advantage and the announcement of the “Reduced PC Functionality” associated with those running non-genuine Microsoft Windows software, I have received and seen some...
30 Apr 2007
Make sure you are aware of the important activation changes in Microsoft Windows Vista
The significant anti-piracy technologies built into Windows Vista software are designed to make the widespread pirating of Windows Vista more difficult. Now, all customers who deploy Windows Vista must successfully activate it using a genuine product key. If a non-genuine product key is used in activation...
30 Apr 2007
OEM Microsoft software clarifications, plus, “If it’s labeled OEM, you should stay away from that,” Neil MacBride of the BSA (Business Software Alliance) about buying software online.
Based on some questions I’ve seen recently about buying OEM software and qualifications of doing so, I wanted to provide the following information to help address these. Have you seen the latest VIDEO from the BSA regarding software piracy, the risks for customers, and the penalties for pirates? In...
18 Feb 2007
Anyone recognize some of the names in the latest round of lawsuits filed against alleged dealers of counterfeit software? I think you will…
In case you have not seen the latest round of lawsuits filed to help protect consumers and support our legitimate resellers and Partners, you can read the PressPass release to see the latest round. And I think you will recognize some of the names on the list… As always, please continue to help...
5 Dec 2006
It’s baaaaacckk… $200,000 from BSA for qualifying reports of Software Piracy.
Some of you may recall our prior posts on the $50,000 and $200,000 rewards the BSA has offered in the past for qualifying reports of software piracy. Well, they are once again offering a reward of up to $200,000 to anyone who provides a qualifying report of software piracy. In looking at their...
30 Oct 2006
The next step in combating piracy - Microsoft’s Software Protection Platform: Protecting Software and Customers from Counterfeiters
Today we announced some new steps we will be taking in the Vista and “Longhorn” eras to help in the fight against illegal and unlicensed copies of Microsoft software. Enhanced features for users of Genuine Microsoft software and reduced functionality for users of non-Genuine Microsoft software. ...
5 Oct 2006
20 more lawsuits announced in nine states against illegal software sales. More to come…
Twenty lawsuits allege illegal software sales, while new forensic analysis shows risks of counterfeit Microsoft software to consumers and businesses. To all of you that have taken the time to report illegal or suspicious software distribution to: 1-800-RU-LEGIT (785-3448) or email@example.com...
19 Sep 2006
Microsoft Office Genuine Advantage now available
Many of you probably remember when we launched the Windows Genuine Advantage Program that allows customers to validate their installation of Microsoft Windows software to see if they own a genuine copy of Windows or if they have potentially been the victim of software counterfeiting/piracy. Now, we are...
25 May 2006
Microsoft increases Windows Genuine Advantage Program. Notifications to be sent to non-genuine desktops.
You’ve probably seen the increased number of legal actions being taken against people distributing illegitimate copies of Microsoft software and probably noticed the mention of Windows Genuine Advantage in many of those reports. Today, Microsoft announced the next wave in the Windows Genuine Advantage...
24 Apr 2006
What do: CA, IL, KY, NY, SC, and TX have in common? Check the court system and you’ll see…
Microsoft files suit against 11 more resellers alleging distribution of counterfeit and infringing Microsoft software in the latest actions to help protect our legitimate Partners and customers. And where did we get these leads from you ask? Leads from you through Microsoft 's piracy hotline - 1-800...
19 Apr 2006
SBS On Ramp Session 3: Understanding SBS 2003, Sales Options and Licensing - Questions and Answers
This session was presented by Eric Ligman on April 6th. You can view the recording of this session in its entirety HERE If you are asking yourself, "Is this session worth watching, even if I read through these Q&As?" here are the average ratings given to the session by the hundreds of attendees...
8 Apr 2006
Common Question: What qualifies for the Windows XP Professional Upgrade or Upgrade + Software Assurance and where would I find this answer at?
One of the questions we get asked quite often is, “What Operating Systems qualify for the Windows XP Professional Upgrade or Upgrade + Software Assurance and where would I be able to find this listed?” To answer this question, I am going to refer you to a document that you should become familiar with...
21 Mar 2006
Microsoft to initiate over 100 legal actions to target Cybercriminals with Launch of Global Phishing Enforcement Initiative
In an expansion of previous efforts targeted to help protect consumers from online fraud, Microsoft announced efforts overseas bringing together law enforcement, governments and industries in worldwide fight against online fraud. “Phishing is a crime. It undermines consumers’ trust in the Internet...
20 Mar 2006
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Microsoft Sales Excellence Manager - Eric Ligman
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