Shutting Down Outlook

Shutting Down Outlook

  • Comments 53

This is one of those things that I thought only happened to me. For years, I've been running multiple Outlook profiles: one for my personal e-mail, and one for my Microsoft e-mail. It's quite common for me to exit Outlook and fire it up again so I can check a different e-mail account. As a matter of fact, I do this many times each day. Unfortunately, a quick re-start of Outlook doesn't always work, because the OUTLOOK.EXE process usually hangs around for awhile before it terminates. I'm not afraid to admit that I'm quite used to popping up Task Manager to see if the process is closed, and if I get too impatient, I close it myself. Come on...admit it...you've done it too (dad...if you're reading this, I'll explain what Task Manager is later). :-)

Like I said, I thought it was a problem that was unique to me. However, I received an e-mail today that not only confirmed that I wasn't alone, but it actually contained a suggestion for eliminating this problem altogether! If this information is to be believed, closing Outlook by clicking on the X doesn't always shutdown the OUTLOOK.EXE and WINWORD.EXE processes right away; but, if you use File/Exit, both processes shut down immediately. Of course, I've been trying to test this tonight, but Outlook is closing immediately in all cases...kind of like the car that doesn't squeak when you drive it to the dealership.

While searching the internet for similar cases, and I've found a few other solutions:

  • KnockOut - a tool that sits in your system tray and lets you know if the Outlook or Word processes are currently running
  • Shutdown Addin - a tool that helps Outlook shut down more quickly, and if it doesn't after a period of time, the addin forcefully terminates the process
  • A list of software that may cause problems

If you can confirm that File/Exit does the trick, please post feedback!

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  • outlook.exe still running 6'20" and counting after hitting File>Exit.

  • Seems to work well for me, too. Running OL 2k7 on Vista and was noticing too that it would remain in the task manager. More important, some change settings (like deleting some autocorrect features) would keep coming back. That's when I realized that restarts were forcing an abort, losing those changes. I tested and confirmed that using File>Exit does really terminate outlook (and then, like you, I later found that then even just Alt-F4 would magically work. Very curious.) Anyway, thanks so much.

  • Experiencing Outlook.exe hang problem for 2003. No real idea why it was happening until an upgrade to SP2 revealed the problem. The Quick Launch shortcut contains the /recycle switch and it was not releasing the .exe file. Once removed, this solved the issue. This even fixed the problem with an Outlook installation using no SP as well.

    Hope this helps.

  • XP, outlook 2007.  It hung around for about 8 minutes.  I started closing some other things to free up memory and outlook finally exited.

  • I tried the File, Exit and that worked. Next, I tried editing the Quick Launch shortcut and found that also worked. The latter technique offers an advantage for me since I most commonly start Outlook with the Quick Launch button and use the 'X" to close it.

    As such, I needn't change my routine.

    Thank you for bringing the /recycle issue to light.

    That seems to have fixed my problem!

  • My main issue is on Terminal Server.  My users shut down OL 2003, then exit their TS session before it has a chance to close properly.  I'm starting to get corrupt profiles all over the place.  I read somewhere that Anti-Virus software could be the culprit, and also corrupt .SRS files.  No good answer on why or how to fix it.

  • Editing the Quick Launch properties link to remove the /recycle worked for me too. Thanks heaps.

  • Editing the QuickLaunch to remove the /recycle worked for me..only if I use the File/Exit routine.  This may be a small thing...but hugely irritating.

  • I take it back.  Today after following the File/Exit routine it still did not release Outlook and WinWord.  Had to go into Task Manager, shutdown WinWord.  Then File/Exit released Outlook.  Any ideas?

  • Outlook 2003, Win XP SP3.

    Knock-out worked for me.

    The Outlook Add-in did not.

    File Exit did not.

    Removing the /recycle option did not.

    It seems to have started when I switch to Microsoft Exchange server from previously using a POP3 mailbox.

    Causes a problem as the MS Outlook backup add-in cannot do its business whilst Outlook is running.

  • I fixed my problem.  May help you.  Go to tools/Options/Other/Advanced Options/Com Add-ins.  If iTunes Outlook Addin is checked uncheck it.  Worked like a charm for me.

  • Getting rid of the iTunes addin worked for me too - File, Exit didn't help.

  • Using one or more of these suggestions, I can usually get OL to terminate when I close the application window.  One exception is when OL is launched in response to clicking a "mailto" URL.  Once the email is sent, the process does not close.

  • Uncheck any COM add-ins, close Outlook, or kill it LOL, Go to Mail in Control Panel and use only one profile, go to %USERPROFILE%\Application Data\Microsoft\Outlook and delete all *.srs files.  Restart Outlook, this worked for me.  I tried each of these three steps separately and none worked by themselves.

    good luck, sandie

  • in my case it was itunes. I just did a complete reload of a PC but didn't discover the outlook exiting problem until after itunes was installed.

    to fix it, I went to:

    tools / options / other / advanced options / COM Add-Ins and deselected "iTunes Outlook Addin".

    problem gone!

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