Shutting Down Outlook

Shutting Down Outlook

  • Comments 53

This is one of those things that I thought only happened to me. For years, I've been running multiple Outlook profiles: one for my personal e-mail, and one for my Microsoft e-mail. It's quite common for me to exit Outlook and fire it up again so I can check a different e-mail account. As a matter of fact, I do this many times each day. Unfortunately, a quick re-start of Outlook doesn't always work, because the OUTLOOK.EXE process usually hangs around for awhile before it terminates. I'm not afraid to admit that I'm quite used to popping up Task Manager to see if the process is closed, and if I get too impatient, I close it myself. Come on...admit it...you've done it too (dad...if you're reading this, I'll explain what Task Manager is later). :-)

Like I said, I thought it was a problem that was unique to me. However, I received an e-mail today that not only confirmed that I wasn't alone, but it actually contained a suggestion for eliminating this problem altogether! If this information is to be believed, closing Outlook by clicking on the X doesn't always shutdown the OUTLOOK.EXE and WINWORD.EXE processes right away; but, if you use File/Exit, both processes shut down immediately. Of course, I've been trying to test this tonight, but Outlook is closing immediately in all cases...kind of like the car that doesn't squeak when you drive it to the dealership.

While searching the internet for similar cases, and I've found a few other solutions:

  • KnockOut - a tool that sits in your system tray and lets you know if the Outlook or Word processes are currently running
  • Shutdown Addin - a tool that helps Outlook shut down more quickly, and if it doesn't after a period of time, the addin forcefully terminates the process
  • A list of software that may cause problems

If you can confirm that File/Exit does the trick, please post feedback!

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  • Unchecking the iTunes addin did the trick here too in Outlook 2003!

    This problem started a little over a week ago on my machine. In my "system restore points" I see an update of "Software Distribution Service 3.0" around that time.

    Could that have caused the problem???

    Thanks all for the suggestions!

  • Getting rid of the iTunes addin worked for me too

  • Removing the iTunes add-in (which I was not even aware of) solved the problem for me - I guess Apple make it just to pi** off MS users :)

  • @Sue Currey

    Getting rid of the iTunes addin worked for me too

    THANKS for this!

    The issue that the end user reported was that the recent "TO" history would not save new addresses, only show the existing ones when they typed "a" "b".

    Using a process kill approach via Task Manager or Shutdown Addin was not suitable, as unless Outlook quits properly with clean up, some recent changes like this are not saved to the NK2 file located here:

    C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook\<profile>.NK2

    Cheers all

  • Getting rid of the iTunes addin worked for me as well. Thank you

  • Just thought I would post the solution that resolved my problem with Outlook 2007 SP2 running on Windows 7 shutting down.  I removed the Live Search Maps add-in for Microsoft Office Outlook and the problem was resolved using either X or Exit now the Outlook.exe process shuts down in about 3 seconds.  You can remove this add-in using the Programs and Features section of the control panel.  

    See: http://support.microsoft.com/kb/961081

    “The Live Search Maps add-in for Microsoft Office Outlook can cause significant problems for users of Outlook 2003 and Outlook 2007. These problems can cause Outlook to crash or to perform other undefined behavior. Additionally, the Live Search Maps Add-in creates items that have incorrect values. These incorrect values create problems with messaging applications.”

  • Unchecking itunes com add-in took care of the problem. Thanks

  • Hi Mike,

    I have the same problem on one PC out of three.

    1) All PC are running XP Pro SP3.

    2) All PC have Outlook 2003.

    3) My PC with Outlook 2003 SP2 and iTunes 9.1 works just fine.

    4) My daugther PC same as above works just fine.

    5) My wife PC with outlook 2003 SP3 and iTunes 9.1 the output process doesn't shutdown on exit. The only way is to enable the iTunes add, perform the sync with iPhone, then disable the iTunes add-in before exiting outllok.

    Do you think it exits a final solution?

    Many thanks.

    Best regard

    paolobett@tin.it

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