MTC Atlanta

Claims Processor Boosts Value of Investment Through Technology Center Visit

NASCO, a health-insurance claims processor, wanted to expand its business intelligence (BI) capabilities to meet the changing needs of its customers and give its own decision makers better access to information. The company also needed to upgrade its technology infrastructure to support greater efficiency. NASCO attended a Microsoft Technology Center engagement to help company leaders understand the company’s technology direction and the various possibilities for enhanced BI. It then put in place multiple Microsoft products to form the basis for the BI capabilities it needed. NASCO uses those capabilities to increase efficiency for customers and improve visibility into the company’s status with regard to revenue, growth, and operations. As a result, NASCO has improved its service to customers, and it now has tools that foster more-informed decisions and enhanced productivity companywide.

“The MTC helped me turn abstract concepts into business understanding.... And, from a technology standpoint, we now have the tools that we need to make our customers and ourselves more successful.” - Charlie Chasen, Manager of Information Services, NASCO

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