As a friend just found with some issues Xbox 360 Live account activation, a reminder that Xbox Customer Support can be reached on-line at http://www.xbox.com/en-US/support/migrationcentral.htm . And if you run into a hardware problem, call 1-800-4myXbox...

You can install a trial copy of Digital Image Starter Edition 2006 free for 60-days . The Starter Edition contains virtually all the features available in the full version of Digital Image Suite 2006 .

... like me, for instance, as I have an Xbox 360 on order. News: Microsoft Expects High Xbox 360 Sales... Microsoft Corp. expects to sell as many as 3 million Xbox 360 consoles in the first three months after launching the newest version of its...

I just returned speaking with friends at a local event tonite, many of them Microsoft customers. At one point, the discussion turned to the efforts Microsoft is making to improve the customer connection, through our establishined listening systems, cutsomer...

Now on line is the new Microsoft Connect , the new product development collaboration site at Microsoft for our products. The goal is to enable a better connection with customers during the product development process and make the connection (no...

ELIZA has met her match. I received an email today with details on how to use MSN Messenger to query Encarta. This is a very cool feature. I've even heard that it will solve simple mathematical questions. You add encarta@conversagent.com to your MSN IM...

I posted an entry on My MSN Spaces blog posted a quick thread in response to a request for advice on setting up audio. Net net (and no surprise given my past experience and affection for Roku Labs products ), I like the Roku software and hardware combination...

(I say that tongue in cheek.) F or all those who are awaiting the release of the new Xbox 360, take heart in knowing that you're not alone and that there are many people in Redmond waiting along side you... or more likely, behind you in the queue. From...

If only this had hit yesterday (Halloween) then you could have made some great classic film noir references, back to the days of the scientist yelling "it's alive!" Only this time it's Windows Live... and Office Live. If you missed it, this morning...

A recent thread made its way around the office this week with a great suggested holiday reading list. I've included a few of the selections here along with my own suggestions: “Built to Last: Successful Habits of Visionary Companies” by Jim Collins...

Plenty, especially when you see a broadcast in pure HD, or have watched some of the great programming in HD already available over the air (I've not been impressed by the compressed cable TV versions, 'though it's often superior to SD). A key reason why...

Courtesy of MSNBC, the FBI, the U.S. Postal Inspection Service, and several private firms have launched a Web site designed to help consumers spot Internet fraud. The " Looks Too Good To Be True " site launched yesterday, providing greater consumer awareness...

Here's a nugget from the Microsoft Support Site ... How and when to contact Microsoft Customer Service For information about replacement manuals, disks, drivers and service packs, product orders, policies related to copying software on additional...