A second Bill Gates and Jerry Seinfeld ad has hit the airwaves. For more details, see Windows Vista Team Blog ( http://is.gd/2vOP ). Video: New Family The full four and a half minute commercial is available at http://www.microsoft.com/windows/ . And here...

Over the weekend I twittered about a follow up visit to Best Buy.  Given the volume of mail I received in response to my post on shopping trips to local Apple Store and my neighbouhood Best Buy (the good, the bad... you get the picture), I thought...

Well, the news has hit publicly, so I can now talk about the coming of help at retail in our new Microsoft Gurus.  No, not that Guru .  I just twittered about the new technology help coming to a major computer store near you. The "Microsoft...

A repost from 2006: I just reread an editorial from John Dvorak that he was ticked off at the plastic packaging that encased most gadgets at retail these days. Timely, as I was about to open a package of PC memory with a pair of old scissors, a package...

Have you seen all the videos posted? Thanks to the Twitter feed (addictive) , the folks over in HR posted a link to the latest videos now available on the Windows site: Tags: Bill Gates , Microsoft , Vista , Windows . http://tinyurl.com/6mblyy

While on Twitter this evening , whilst still reading and responding to the feedback mail from my post on my recent customer experience at Best Buy and the Apple Store (apparently I hit a nerve), I noticed a tweet from Steve Clayton's blog on the new Jerry...

Another day, another big retailer disappointment. Minutes after receiving an email yesterday from Best Buy customer service, apologizing about my most recent negative experience at the store chain, I received an email congratulating me for being selected...

Yes, yes, as I twittered away this evening , installing the IE8 beta and working on how I was going to upset someone's applecart tomorrow morning (thanks, Amy, and apologies in advance), I read that the Adam Savage of Mythbusters recently explained at...

A quick post over lunch as I cover some of what has been on my reading list, including a List of Official Microsoft Team and Microsoft Blogs : "The directory below contains a listing of the official Microsoft Team Blogs and essential web feeds organised...

(Note 030609: A thanks to Rob Pegoraro's Tweet today . You should also read my follow up to this post, "Best Buy Revisited: Buying a PC at retail isn't as bad as I first found" . In this economy retail needs to shine. See more in my Apple Store experience...