Satisfy Me

A blog by M3 Sweatt with thoughts on time, technology, products and services at Microsoft
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  • Satisfy Me

    Phishing: Don't get caught

    • 5 Comments
    OK, a poor title, I admit. Don't filet me. As noted, this week I am posting on some of the different ways Microsoft is working on improving your experience with your computer, with bits dedicated so far to OneCare , Windows Defender , spam and yesterday...
  • Satisfy Me

    News: Windows Live parental controls due this summer

    • 0 Comments
    CNET reports today that just in time for your children's summer vacations, Windows Live parental controls is due this summer... As reported earlier , Windows Live Family Safety Settings software is designed to help keep Web content that parents...
  • Satisfy Me

    It's flu season: check up with Windows Live Safety Center

    • 3 Comments
    This past weekend, I started looking at some of the different ways Microsoft is working on improving your experience with your computer. I featured initial looks at OneCare , Windows Defender , and yesterday on the affects of spam . For my next trick...
  • Satisfy Me

    On10.net is live... but not Live.com (yet)

    • 2 Comments
    On10.net is now live... should be an interesting site. The site is from the team who brought you Channel 9 , with promises to have a new video on the site every weekday at 10:00 am, with all the videos compiled into a single show at the end of the week...
  • Satisfy Me

    How much does spam weigh? (And what to do about it)

    • 9 Comments
    Often when meet and talk with our customers and partners, I hear some of the same concerns that impact their satisfaction with our products and services: PC security, quality and reliability of our products, and issues with email around spam and phsihing...
  • Satisfy Me

    "Windows Defender surprise: This beta a good bet"

    • 13 Comments
    Today on the Seattle Times personal technology page , there's a good review of Windows Defender , the free program that helps protect your computer against an assortment of what is thrown at us today: pop-ups, malware, spyware and other assorted bits...
  • Satisfy Me

    Anti-spyware added to new OneCare beta

    • 7 Comments
    As noted on CNet , the new beta version of Windows OneCare Live Windows OneCare now includes anti-spyware technology. As OneCare hits the homestretch, Microsoft is putting the final touches on the product. The "beta refresh" released Thursday adds...
  • Satisfy Me

    Report on "The end of TV as we know it"

    • 7 Comments
    A few of the good folks from IBM Business Consulting Services released a report earlier this year on "The end of TV as we know it." It provides their view on what the landscape in 2012 looks like across the industry for television programming, distribution...
  • Satisfy Me

    New Windows Live updates: Improved Search, Toolbar RSS Support

    • 1 Comments
    Announced this week, improvements to the Windows Live service with improvements in Search, a new Windows Live toolbar (which auto-detects RSS feeds and updates your personal Live.com home page) Debuting in test form Wednesday, Windows Live Search...
  • Satisfy Me

    Staying ahead and Work/Life Balance

    • 5 Comments
    A quick entry as this came across my IM while on a conference call: of interest from Fortune, an article on "How I Work" in which "a dozen super-achievers tell how they stay ahead in the fast lane." (note 20110126: the article also available here as the...
  • Satisfy Me

    How we got our groove... but the job's not done

    • 0 Comments
    This week, I noted in my internal blog at the company that the Wall Street Journal ran an article on How Microsoft Rebooted Its Reputation , which mentions a survey of global opinion leaders at the World Economic Forum, and our efforts to focus on improving...
  • Satisfy Me

    Digital Music Sales: Over One Billion Served

    • 9 Comments
    News from the Apple's iTunes Music Store: the one billionth iTunes song was purchased and downloaded this week. And I like how Apple recognized the lucky downloader of the tune: Apple will establish a scholarship to Juilliard School of Music in the winner...
  • Satisfy Me

    "For help navigating the IVR system, please press zero"

    • 5 Comments
    Paul English's IVR Cheat Sheet is a great resource for getting to a live person when you're seemingly stuck in an automated operator call system. "IVR" means interactive voice response, those core of those automated systems that handle inbound and outbound...
  • Satisfy Me

    Players into Plowshares

    • 1 Comments
    I was talking to friends at the office this week about the effort to equip senators with their own iPods (as nadyne notes in her blog). (I wonder what Maria Cantwell has on her player.) And why just an iPod? I'd heartily recommend another inexpensive...
  • Satisfy Me

    Microsoft.com search is now powered by MSN Search

    • 0 Comments
    Eytan blogged that Microsoft.com Search is now powered by MSN Search. This means that when you go to http://www.microsoft.com/ and look at the search bar in the upper right, MSN Search technology is used to search the site. As he notes, the prognosis...
  • Satisfy Me

    Now open: WinHEC 2006 registration

    • 2 Comments
    If you are a Microsoft hardware partner, you may already know that registration is now open for WinHEC 2006 , May 23-25, 2006, in Seattle. The theme this year is "Advancing The Platform," and with Windows Vista launching later this year, this will be...
  • Satisfy Me

    A must-read book: "Satisfaction" by James Power & Chris Denove

    • 0 Comments
    When I find a great book I either send people a review and link to the book. Sometimes I've gone as far as to buy a copy and ciculate it around to people I think would find it of interest. This is one I'm buying in bulk. SATISFACTION: How Every...
  • Satisfy Me

    Of interest: Gates (RSA) and Ballmer (3GSM) Keynote Webcasts online

    • 0 Comments
    Bill Gates' live kenote webcast is on now, straight from the RSA conference in San Jose. (This and other webcasts from him can be found here .) Steve Ballmer's webcast keynote from the 3GSM conference in Barcelona is available on line now. I wasn't...
  • Satisfy Me

    Smartphones to support new (and less expensive) TI proc

    • 0 Comments
    So even if I can't be in Barcelona for 3GSM, I have resolved to read the PR feeds. From the Microsoft 3GSM Virtual Pressroom today Microsoft announced that there will soon be Windows Mobile-Based Smartphones running on low-cost processors. In this...
  • Satisfy Me

    Birds of a feather: The "ideabook" and "A Whack on the Side of the Head"

    • 0 Comments
    Seth Godin has a note today about the the ideabook... Not easily available in the US. Worth the hassle: theideabook.org . (tip, press on the "English" button in the bottom right hand corner). You can even download a few sample pages from the...
  • Satisfy Me

    Friday humour: "Don't they speak English in Torino?"

    • 0 Comments
    From the "it's just silly enough to include as a Friday afternoon posting" files, I saw this pop up on MSN today . English as a Second Language Our correspondent can get by in several languages, but that has been of little use in Torino. Rule...
  • Satisfy Me

    Your questions: So, what is it you do in customer satisfaction?

    • 5 Comments
    I received a mail asking me what I do for Microsoft in my "work with our product groups on their efforts to improve satisfaction with our customers and partners." I work in the Engineering Excellence group at Microsoft, the group that provides training...
  • Satisfy Me

    The 1996 Telecom Act and Broadband at Ten

    • 4 Comments
    Happy birthday this week: the famed Telecommunications Act of 1996 became law this week ten years ago on February 7, 1996. To celebrate, take a look at the good coverage on the Senate Commerce Committee Hearing on Net Neutrality from Jeff Pulver's...
  • Satisfy Me

    My OneCare Status: Green and on track

    • 3 Comments
    First, on MBS and Reviews... It's review season at Microsoft and I spent the last two days with our MBS team, specifically the people dedicated to improving customer and partner satisfaction. (OK, a caveat here: really, just about everyone in the MBS...
  • Satisfy Me

    Of interest: Now that's just strange space junk

    • 0 Comments
    From the "it's just wierd enough to include as a Friday afternoon posting" files, this was sent to me on IM... Spacesuit floats off to become a satellite - Space News - MSNBC.com CAPE CANAVERAL, Fla. - A worn-out spacesuit, stuffed with trash...
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