Satisfy Me

A blog by M3 Sweatt with thoughts on time, technology, products and services at Microsoft
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  • Satisfy Me

    Birds of a feather: The "ideabook" and "A Whack on the Side of the Head"

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    Seth Godin has a note today about the the ideabook... Not easily available in the US. Worth the hassle: theideabook.org . (tip, press on the "English" button in the bottom right hand corner). You can even download a few sample pages from the...
  • Satisfy Me

    Friday humour: "Don't they speak English in Torino?"

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    From the "it's just silly enough to include as a Friday afternoon posting" files, I saw this pop up on MSN today . English as a Second Language Our correspondent can get by in several languages, but that has been of little use in Torino. Rule...
  • Satisfy Me

    Your questions: So, what is it you do in customer satisfaction?

    • 5 Comments
    I received a mail asking me what I do for Microsoft in my "work with our product groups on their efforts to improve satisfaction with our customers and partners." I work in the Engineering Excellence group at Microsoft, the group that provides training...
  • Satisfy Me

    The 1996 Telecom Act and Broadband at Ten

    • 4 Comments
    Happy birthday this week: the famed Telecommunications Act of 1996 became law this week ten years ago on February 7, 1996. To celebrate, take a look at the good coverage on the Senate Commerce Committee Hearing on Net Neutrality from Jeff Pulver's...
  • Satisfy Me

    My OneCare Status: Green and on track

    • 3 Comments
    First, on MBS and Reviews... It's review season at Microsoft and I spent the last two days with our MBS team, specifically the people dedicated to improving customer and partner satisfaction. (OK, a caveat here: really, just about everyone in the MBS...
  • Satisfy Me

    Of interest: Now that's just strange space junk

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    From the "it's just wierd enough to include as a Friday afternoon posting" files, this was sent to me on IM... Spacesuit floats off to become a satellite - Space News - MSNBC.com CAPE CANAVERAL, Fla. - A worn-out spacesuit, stuffed with trash...
  • Satisfy Me

    Of interest: Community Technology Previews for Windows Vista

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    See this article on the Windows Vista Testing Schedule on the Microsoft Watch site, as it looks at how Microsoft will leverage Community Technology Preview builds to get a broad perspective and customer feedback from testers on Windows Vista. Tags...
  • Satisfy Me

    Jim Allchin answers a range of reader questions, and Windows Vista requirements

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    Over the weekend, CNET published their Thursday discussion with Jim Allchin, the co-president of the platform products and services division. Interestingly, they brought along a number of questions submitted by CNET News.com readers. A number of people...
  • Satisfy Me

    technorati claim post - ignore

    I'm claiming my blog on technorati, please ignore. Technorati Profile Technorati Links to this blog
  • Satisfy Me

    Searching for on-demand content on Microsoft.com

    • 1 Comments
    Last week I wrote on my personal blog about how I wanted to see more on-demand tv (I try to keep my personal editorials on MySpaces). When it comes to technical content, Microsoft.com offers a great selection in our archive of on-demand webcasts ; a large...
  • Satisfy Me

    Flashback: Sinofsky on PMs at Microsoft

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    BTW, given the rainy weekend in Seattle, here's a little light reading from Steven Sinofsky on what is a Program Manager (PM) at Microsoft . I have great respect for him and his work in the IW business group, and I have seen how he and his group make...
  • Satisfy Me

    Of interest: Branson says pandemic flu would ground 70% of aircraft

    • 1 Comments
    I enjoy listening to Sir Richard and find him to be refreshing and insightful. Which is why I was interested to read his thought today Branson's quote today at the World Economic Forum in Davos on the potential global impact of the Avian influenza...
  • Satisfy Me

    Technical Chats and MSDN Forums Feedback

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    When you need community assistance for a Microsoft product or technology, visit the Microsoft Community Web Site where you will find links to informative webcasts , community sites , technical chats and blogs . Some of the interesting technical chats...
  • Satisfy Me

    The world's heaviest Xbox 360 peripheral (from Nissan)

    • 1 Comments
    ... and certainly the most mobile. If you haven't seen everything, read this article on how the new Nissan Urge can be used as a steering wheel and pedal controller for the in-trunk Xbox 360 (when in the park position). (Also see the press release...
  • Satisfy Me

    WinPE should ease and speed enterprise OS deployments

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    One item of note I saw in the coverage from Macworld last week was the Micromat Techtool Protégé . (I used TechTool on my own Macs.) The Protégé provides a UFD of sorts off of the FireWire port to help customers address technical problems and recovery...
  • Satisfy Me

    Licensing shouldn't require heavy lifting: the MPLA

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    If you haven't seen it, the new Microsoft Product Licensing Advisor (or the "MPLA") is an online tool that helps to select Microsoft products and get an idea of the estimated retail pricing for software. The Worldwide Licensing team at the company...
  • Satisfy Me

    Busy week... up for air with Best of CES '06 & MacWorld

    • 2 Comments
    Reviews at work pluslots going on at home has kept me busy this week, keeping me off my blog. So a quick note with a link to CNet's Best of CES 2006 . The very slick and responside Creative Zen Vision:M and the innovative Pioneer Inno satellite radio...
  • Satisfy Me

    Jump through hoops for your customer

    • 3 Comments
    I read a blog entry on the http://retailstore.blogspot.com/ this weekend titled "Customer Service, Dell, Yahoo, Flames and Blogs" . It details a customer's difficult journey to get support from an on-line company I certainly agree with five of the...
  • Satisfy Me

    Kawasaki's blog - worth the read

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    Guy Kawasaki updates his blog regularly at http://blog.guykawasaki.com/ . A very good guy with insight on start-ups, VC, customer service and evangelism: when we lived in the Valley, I had the chance to see Guy more than my fair share, esp around the...
  • Satisfy Me

    Win 98 support thru June: is a Win XP upgrade right for you?

    • 1 Comments
    Come June 30, 2006, things start to change in the support for Windows 98 and Windows 98 Second Edition. You can read more on the support changes for Windows 98 & Win 98 Second Edition, as well as Windows Millennium . In short (and from the site)....
  • Satisfy Me

    Xbox 360 a PC World '06 Innovation... but it's an incomplete list

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    PC World announced their 2006 PC World Innovations Awards yesterday. Happy to see the Xbox 360 there on the list, along with the LifeBook P1510D from Fujitsu, Sling Media Slingbox and the Creative Zen Vision (I love these devices, and the customer support...
  • Satisfy Me

    5M+ Xbox 360's mid '06? Plus HD DVD support, CES news

    • 1 Comments
    >5M Xbox 360 by June? I noted on the newswire tonite that at CES today, Peter Moore (corp VP for interactive entertainment) said that the Xbox 360 is on track to sell between 4.5 and 5.5 million consoles by the end of the MS fiscal year (June 30)....
  • Satisfy Me

    The Digital Decade gives way to what? See the CES Keynote on Weds

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    This year (once again) Bill Gates will be giving the keynote on Weds at 6.30pm Pacific (more details available on the website ) at this year's Consumer Electronics Show (CES) . I have seen this show grow considerably over the last 10+ years, as I recall...
  • Satisfy Me

    Of interest: NORAD Santa Tracker

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    This year, I'll spend tomorrow nite with my kids on line tracking Satna Claus on the NORAD Santa Tracker . This site gets better every year, and this year we found a bunch of great things for kids to do on line... perfect after-dinner fare. I also expect...
  • Satisfy Me

    Be ready for the right Xbox connections

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    OK, one more Xbox 360 post. It occurred to me today as a friend who purchased an Xbox 360 core system that unless you have an HD-compatible TV, make sure you have the right cable. If you need composite connections, many retail stores have the Xbox 360...
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