http://blogs.msdn.com/b/mthree/archive/2005/09/27/474381.aspxI received a link (thanks, Jonathan) to this post titled "Subvert from Within: a user-focused employee guide" on the Creating Passionate Users blog. I'm not sure that I characterize these customer-focused focus points as subversive . (BTW, a good "topen-USTelligent Evolution Platform Developer Build (Build: 5.6.50428.7875)http://blogs.msdn.com/b/mthree/archive/2005/09/27/474381.aspx#9658605Sat, 30 May 2009 00:34:45 GMT91d46819-8472-40ad-a661-2c78acb4018c:9658605 Satisfy Me The SDL Process it s a good thing | Paid Surveys<p>PingBack from <a rel="nofollow" target="_new" href="http://paidsurveyshub.info/story.php?title=satisfy-me-the-sdl-process-it-s-a-good-thing">http://paidsurveyshub.info/story.php?title=satisfy-me-the-sdl-process-it-s-a-good-thing</a></p> <img src="http://blogs.msdn.com/aggbug.aspx?PostID=9658605" width="1" height="1">