http://blogs.msdn.com/b/mthree/archive/2006/08/31/past-blast_3A00_-peter-davidson-on-being-a-good-customer.aspxI was thinking about a recent post on how to complain (and get results) , and took a jaunt over to Peter Davidson's blog, which I like. I remember that, with a nod to a past post from Josh Ledgard , that Peter wrote some time ago on his BeConnected blogen-USTelligent Evolution Platform Developer Build (Build: 5.6.50428.7875)