The Microsoft MVP Award Program Blog

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  • Blog Post: Microsoft launches free Fix it Center

    Microsoft has launched Fix it Center Beta, a PC and web based solutions help center. Fix it Center diagnosis common problems and finds solutions in a matter of seconds. For more complex issues, Fix it Center Online stores diagnosis data that Microsoft customer service agents can use to determine the...
  • Blog Post: Toby Richards talks about MVPS and online community support

    When Toby Richards sat down to chat with IT Business Edge blogger Ann All, the subject was the role of online communities in Microsoft’s support strategy. Asked how Microsoft manages online communities, Toby explained, that’s not the goal: It’s unrealistic to think that, with the explosion of social...
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