Hola este es un excelente recurso para aprender sobre Microsoft Unified Communications 2007 R2, o poder usarlo como entrenamiento para los usuarios o información de consulta para el área de soporte técnico, gracias Nestor Portillo por compartirlo. Aquí la descripción:

“The Microsoft Unified Communications 2007 R2 Adoption and Training Kit provides resources and guidance for IT Professionals, Helpdesk and Support Professionals, and Trainers to support end-users who use Microsoft Unified Communications Technologies. Content includes:

• IT Pro - Planning Checklist, Benefit Statements, E-Mail Campaign Samples, Success Metrics Examples, and User Education Materials
• Helpdesk - Planning Checklist, Frequently Asked Questions, and Troubleshooting Guides.
• Trainer - Planning Checklist, Quick Reference Cards, Tips and Tricks Flash Cards. How-to's, Getting Started Tours, and Web-based Tutorials and Training “

Recursos adicionales

• Microsoft Unified Communications Training and Adoption 2007/2007 R2 User Awareness and Training Materials
• Microsoft Office Communications Server 2007 R2 Documentation
• Unified Communications How-To
• Edge Planning Tool for Office Communications Server 2007 R2
• Office Communications Server 2007 R2 Capacity Planning Tool

Saludos.

Fernando García Loera

MVP Lead | Community Consultant | Latin American Region

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