"Go ahead, mac my day" is the blog of Nadyne Richmond.
I am a user experience researcher in the Macintosh Business Unit at Microsoft. As a user experience researcher, my job is to understand our users and try to improve their experience with our software. I focus on Outlook:Mac and PowerPoint:Mac, as well as some cross-suite initiatives.
I joined the MacBU (and Microsoft) in October 2005. Before coming to MacBU, I spent just under five years in IBM’s Information Management division as a member of their User Technology group. While working on my degrees, I worked for a small telecommunications firm, doing technical support and software engineering for voice application systems.
I work at Microsoft’s Silicon Valley Campus in Mountain View, California. About half of the MacBU is here. Most of the rest of the team is in Redmond, Washington. We also have MacBU teams in Ireland, China, and Japan.
I have three degrees: a BS in computer science, a BS in mathematics, and a MS in technical communication. All of my degrees come from Southern Polytechnic State University in Marietta, Georgia.
If you're interested in what I'm doing a more granular level than what I post to this blog, you can find me on Twitter and Facebook.