go ahead, mac my day

a Macintosh girl in a Microsoft world

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  • Blog Post: Q&A: can I send a mail in Entourage that the recipient can't forward?

    I saw this post on the Entourage product forum that has a great question about Entourage: Several corporate e-mail clients have security features that prevent Reply To All and Forwarding of e-mails if the flags are set for that message. Does Entourage have any such capability? This feature...
  • Blog Post: help improve Exchange

    Paul Robichaux, one of the Exchange MVPs, has a great blog post about Exchange and the Customer Experience Improvement Program . As with many other Microsoft products, Exchange allows users to submit totally anonymous data. This data is then analysed and used to help identify areas for improvement in...
  • Blog Post: Exchange 2010 SP1 is on its way

    My colleagues over on the Exchange team are hard at work on the first Service Pack for Exchange 2010. They've shared some details in their blog post Yes Virginia, there is an Exchange Server 2010 SP1 , which includes some details about Outlook Web Access (OWA). There's been plenty of work that's...
  • Blog Post: Exchange 2010 webcasts

    My colleagues on the Exchange 2010 team have announced new Exchange 2010 webcasts and videos . There's several of them which will be of interest to Exchange admins who have Mac users, so check 'em out.
  • Blog Post: Q&A: How do I book a conference room in Entourage?

    I got this one via email: How do I schedule a meeting room in Entourage? Assuming that my anonymous questioner meant "how do I schedule a meeting room in Entourage using Exchange?", the answer is pretty simple. There are two components to this. One is something that needs to happen on the Exchange side...
  • Blog Post: want a sneak peak of Outlook:Mac?

    Edited on 21 January 2010: This study is now filled, so please don't contact me directly about it. You can sign up to participate in future usability studies here . Thanks for all your interest! As we've already announced, Outlook is coming to the Mac . I can't post details about it here yet...
  • Blog Post: year in review

    If the boss can write a retrospective , so can I. :) 2009 has been an Entourage-filled year for me. At Macworld 2009 in January, we announced Entourage for Web Services . While EWS didn't get a lot of UI touches, I still got to make some UX improvements , especially with regards to perceived performance...
  • Blog Post: Q&A: which version of Entourage should I use with Exchange?

    I got this one via email: My company is about to give Exchange accounts to everyone. I have heard that I need a special version of Entourage. What do I do? Since the questioner didn't use a valid email address, I can't respond to ask for more details. Remember, folks: if you email me, don't put...
  • Blog Post: Macworld Expo 2010 session: Administering Macs in Exchange 2007/2003

    I'm giving a talk at Macworld 2010: Administrating Macs in Exchange 2007/2003 . This session will cover best practices for Entourage in an Exchange environment, and include tips and how-tos for Exchange 2003 and Exchange 2007. This will include troubleshooting, and tips for how to best set up Outlook...
  • Blog Post: Q&A: how do I fix the "Unable to establish a secure connection ..." issue in Entourage:Mac?

    From my open question thread : When opening my inbox from an Exchange 2007 SP1 server with Entourage 12.2.3 I get a dialog saying "Unable to establish a secure connection to example.com because the correct root certificate is not installed." There's a few things that you can do to get rid of...
  • Blog Post: Q&A: how do I see free/busy information in Entourage:Mac?

    From my open question thread : I use Entourage to connect to our 2003 Exchange server via the webserver. What do I need to do to get it to see Free/Busy? For Exchange 2003 (as well as Exchange 2000), free/busy information is stored in the public folder server. Open up your Entourage account...
  • Blog Post: 100 days until Macworld 2010!

    This morning, Paul Kent tweeted that there's only 100 days remaining to Macworld 2010 . I suppose that this is a reminder that I need to get working on my presentation. John Welch somehow talked me into giving a presentation about administering Macs in Exchange 2003 and Exchange 2007. I somehow...
  • Blog Post: women needed for Outlook:Mac study

    As I work on my next Outlook:Mac study, I've noticed a trend: all of the people who have agreed to come in for it are men. I could use some fellow women to come in and participate in a usability study as well. To recap: Outlook is coming to the Mac, and my team is conducting a usability study the...
  • Blog Post: the case for Entourage:Mac on Snow Leopard

    I've been completely heads-down on working on Outlook:Mac recently, but this article from John C. Welch writing for Macworld caught my eye: the case for Entourage on Snow Leopard . There's lots of detail in there, but the conclusion is what warms my heart: Entourage is the clear winner Booyah, baby!...
  • Blog Post: want to see Outlook:Mac?

    As we announced a few weeks ago, Outlook is coming to the Mac . I've had a few requests to post more details about this. I'm not quite ready to do that now, but I can offer up one way for you to see what Outlook:Mac might look like. My team is conducting usability studies of Outlook:Mac. My next...
  • Blog Post: user experience improvements without user interface improvements

    As we began the work on the next (and, as-yet-unnamed) version of Office:Mac, it quickly became apparent that the existing Entourage team would be split into two: one working on the release that came to be known as Entourage for Web Services , and one working on Outlook:Mac . We decided early on...
  • Blog Post: Q&A: How do I set up an out-of-office message in Entourage?

    I got this question via email: How do I set up an out-of-office message in Entourage? The questioner didn't give a valid email address, so I don't have any context for this question. My answer is going to be long. An out-of-office (OOF) message is one that is automatically sent by...
  • Blog Post: Q&A: Can I use Entourage for Web Services with Exchange 2003?

    I've seen a few variations of this question lately: Is EWS Exchange 2007 only? Will it work with 2003 just with no benefits or does it simply not integrate? Here's the short answer: Entourage for Web Services will only work with Exchange 2007 or later . If you're using Exchange 2003 , Entourage...
  • Blog Post: Outlook: Coming soon to a Mac near you

    Last week was a big one for us here in MacBU . Entourage for Web Services was released , of course, but the bigger news was something that I've been keeping under my hat for ages: we're bringing Outlook back to the Mac. Of course, we haven't told you everything that is coming in Outlook:Mac, but...
  • Blog Post: Entourage for Web Services released today

    Today's a big day for MacBU! Today, we released Entourage for Web Services . EWS was in public beta earlier this year. Thanks to your help, we made plenty of improvements, and now you can get the final bits. Go forth and download ! For those of you who participated in the EWS beta, the best way...
  • Blog Post: Exchange 2010 speech-to-text

    One of my favourite parts of being at Microsoft is seeing new technology first. Yes, I know, I'm a geek. I've been using, and enjoying, Exchange 2010 for several months. Today, when you call my office line, your voicemail is forwarded to my mail as an audio file. I've long loved this feature, since...
  • Blog Post: Q&A: What about Entourage EWS and Office:Mac 2008 SP2?

    If you're using the Entourage for Web Services beta, do not install SP2. You should continue to use Office 2008 12.1.5. We're putting the final polish on the bits now, and will have it ready to go soon. When we do, I'll post instructions for what the beta users will need to do to use the final release...
  • Blog Post: Paul Robichaux: "The iPhone as a mail device, 3.0 edition"

    Paul Robichaux, one of the Exchange MVPs (who happens to know his way around Entourage very well), posted a great blog post considering the iPhone as a mail device, 3.0 edition . The gist of his post is in his executive summary: Apple invested a ton of time in the 3.0 release, but most of it went...
  • Blog Post: Exchange 2010 webcast series

    My colleagues over on the Exchange team are doing a series of webcasts about Exchange 2010 . For you IT folks who are using (or considering switching to) Exchange, there's some great information about what's coming in the next version. Most of the content isn't relevant for end users, although maybe...
  • Blog Post: Q&A: How can I use Outlook Web Access 2010?

    I got a question via email from a Mac user who wants to update to Outlook Web Access 2010 : I've despised using OWA on my mac, but have to for work. Your article got me excited, but when I followed the links and tried to download the public beta, I could only find an .exe file, I looked around...
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