go ahead, mac my day

a Macintosh girl in a Microsoft world

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  • Blog Post: Office:Mac usability study participants needed for studies beginning in September

    Office:Mac 2011 is hitting store shelves in October. In conjunction with our release, my user experience team will conduct multiple research studies about the new applications to track their usage and usability over time. Since I have several big studies coming up, I need a lot of new participants! ...
  • Blog Post: Office:Mac 2011 will hit store shelves in October

    It's been a hugely busy few weeks for me, but I have to pop in to share a couple of things about Office:Mac 2011. It will be available in late October, which is right in line with our earlier statements that we'd be out in time for your holiday shopping pleasure this year. For more details about our...
  • Blog Post: Q&A: What do you think about Office:Mac 2011 being 32-bit?

    Via email, I was asked: What are your thoughts about Office 2011 being 32 bit instead of 64 bit? As we announced last week during WWDC, we're drinking the Cocoa and moving our world in that direction. Moving to Cocoa is a huge undertaking. Outlook:Mac is Cocoa, and new features in the...
  • Blog Post: Outlook:Mac usability study in Mountain View, California

    Are you in the San Francisco Bay Area, available during the week of June 21, and want to help us determine the future of Outlook:Mac? My team is conducting a usability study for Outlook:Mac. I need people who meet the following criteria: You use a Mac at work, and your Mac is your primary work...
  • Blog Post: beta testing vs usability testing

    I said in an earlier post that usability testing is not beta testing . The line between beta and usability can get blurred when someone like 37 Signals tells you that you should test in the wild instead of doing a usability study. Here's what they say about it: Formal usability testing is too stiff...
  • Blog Post: usability testing is not beta testing

    Every time that I post that I'm doing usability testing, I always get a flood of email asking about beta testing. Beta testing and usability testing are all but completely unrelated. Usability testing is about just that: testing the usability of an application. Can you figure out how to do something...
  • Blog Post: the expert vs newbie fallacy

    The idea of the MacRibbon causes consteration amongst some people. The latest example is from the Apple Core blog on ZDNet, which a blog post with the link-bait title Oh the horror! Why is Microsoft pushing the hated Windows Ribbon for Office:Mac? He quotes from my blog post why is Office:Mac getting...
  • Blog Post: usability participants needed for Outlook:Mac study in March

    As we have announced, Outlook is coming to your Mac later this year . My team is working hard on getting everything ready for you. To that end, we're conducting another usability study of Outlook:Mac. The study will be conducted at my lab in Mountain View, California , during the week of March 22...
  • Blog Post: Why is Office:Mac getting the Ribbon?

    Ever since our announcement last week that we're bringing the Ribbon to the Mac, I've been following various online forums to see what the response has been. I think I could characterise it in three groups: What's the Ribbon, and why do I care? I've used the Ribbon in Windows Office, and I hate...
  • Blog Post: help us make Mactopia better

    Want to help us make Mactopia better? We're conducting in-person interviews at Macworld 2010 . In exchange for an hour of your time at the show, you'll get $100. If you're interested in participating, please fill out this questionnaire . Speaking of participating, I still need corporate Messenger...
  • Blog Post: the usage fallacy

    I noticed that an old post of mine, the "Word 5.1 Plus Ten" phenomenon , was referenced in Lukas Mathis's manifesto about removing features . He starts off the article by quoting Kathy Sierra saying that her books have fewer topics than competing books but still outsell them. His solution for how...
  • Blog Post: the user experience of Federal Student Aid

    In getting my degrees, I accrued some student loans. I don't mind this: they helped me get through school, and I have no problems with paying them back now that I'm out in the workforce. After I got married last summer, I changed my surname, which has turned out to be more difficult than I thought...
  • Blog Post: participants needed for Messenger:Mac study

    In light of all of the questions I get here about Messenger, I thought that maybe some of y'all would be interested in participating in a Messenger:Mac usability study. My team is conducting a usability study about corporate use of Messenger:Mac. The study will be the week of February 15, and will...
  • Blog Post: job opening: user experience manager in the Macintosh Business Unit

    My team, the User Experience team in the Macintosh Business Unit, is looking for a User Experience Manager. The UX manager oversees UX research (including me!), UX design, and user assistance for all applications (present and future) in the Macintosh Business Unit. There's a whole job description...
  • Blog Post: Q&A: don't usability studies violate your NDA?

    In response to my blog post offering up a sneak peak of Outlook:Mac via a usability study , I got a question via twitter: does that violate your NDA? i understood that MS had strict NDA to not show off upcoming software. Sure I'd love to see it. Show me what you've got! :) If it violated...
  • Blog Post: want a sneak peak of Outlook:Mac?

    Edited on 21 January 2010: This study is now filled, so please don't contact me directly about it. You can sign up to participate in future usability studies here . Thanks for all your interest! As we've already announced, Outlook is coming to the Mac . I can't post details about it here yet...
  • Blog Post: Q&A: Office:Mac and "Mac-like"

    I got this question via the open question thread : Would you say that the MacBU is focused on delivering a "Mac-like" Office experience? I would say that we're focused on delivering the best productivity applications for the Mac. There's no great definition for "Mac-like". Apple's...
  • Blog Post: women needed for Outlook:Mac study

    As I work on my next Outlook:Mac study, I've noticed a trend: all of the people who have agreed to come in for it are men. I could use some fellow women to come in and participate in a usability study as well. To recap: Outlook is coming to the Mac, and my team is conducting a usability study the...
  • Blog Post: want to see Outlook:Mac?

    As we announced a few weeks ago, Outlook is coming to the Mac . I've had a few requests to post more details about this. I'm not quite ready to do that now, but I can offer up one way for you to see what Outlook:Mac might look like. My team is conducting usability studies of Outlook:Mac. My next...
  • Blog Post: user experience improvements without user interface improvements

    As we began the work on the next (and, as-yet-unnamed) version of Office:Mac, it quickly became apparent that the existing Entourage team would be split into two: one working on the release that came to be known as Entourage for Web Services , and one working on Outlook:Mac . We decided early on...
  • Blog Post: Q&A: What kind of people participate in your usability studies?

    I got a great question recently, very timely because I'm in the usability lab this week looking at something in Word:Mac and PowerPoint:Mac. Here's the question: What kind of users do you have participate in your usability studies? The answer is dependent upon the study that I'm running. For...
  • Blog Post: Q&A: How do I get into user experience?

    Let's turn away from Office and Mac matters for a bit, and answer a question that I got via email about how to get into user experience. I recently found out about usability engineering. It seems to be a spur off the human factors psych field. It looks like a great field. My question would be then...
  • Blog Post: the evolution of the Document Connection for Mac

    Back at Macworld Expo in January, we announced that we were going to release a standalone app to help SharePoint users have easier access to their SharePoint and Office Live Workspace documents while using their Macs. At that time, we'd already been working on it for some time, and I had already completed...
  • Blog Post: design research as the fourth estate

    The Adaptive Path blog recently had a fantastic post about design research as the fourth estate . They've taken the nine elements of journalism from The Elements of Journalism and applied them to design research, and came up with the following: Design research's first obligation is to the...
  • Blog Post: Q&A: Do participants in your usability studies have to be in the San Francisco or Puget Sound areas?

    In my overzealousness in killing off trackback spam (grrr), I accidentally deleted a comment asking about participating in usability studies. I was asked: Do they absolutely HAVE to be in the Bay area? I'd be glad to help, and have signed up for usability studies, but I'm not in the Bay area. ...
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