How to get English text for a system error based on a foreign language screenshot in Microsoft Dynamics NAV

How to get English text for a system error based on a foreign language screenshot in Microsoft Dynamics NAV

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Working in support services, we are often presented with screenshots of system errors (the error that based on 'core' issue. The text for this error not related to text constants from codeunits, reports and etc.) that are in a language we don't understand. For example, I might see a screenshot that is in German, or Russian, or...

Something like as on these pictures:

Microsoft Dynamics NAV 2009 R2 Russia (Classic client):

Microsoft Dynamics NAV 2013 Germany (Windows client):

How do I get an error on the system is not clear and I want immediately to look for something similar on the Internet or any other sources, documents?

Local text for Microsoft Dynamics NAV isn't enough. You need to have the English text of the error. And how to get the English text, when all you have is a picture?

Do the following:

  1. In the folder where you installed Microsoft Dynamics NAV, find the local subfolder (RUS or DEU or ..), and then locate the fin.etx file.
    • This subfolder is the equivalent of, for example, C:\Program Files (x 86) \Microsoft Dynamics NAV\60\Classic\RUS\ or C:\Program Files (x86)\Microsoft Dynamics NAV\70\RoleTailored Client\DEU\.
  2. Open the fin.etx file in Word
    • You may have to go through a file conversion of the file, depending on the codepages. For example, if you want to open the fin.etx for the Russian product, make sure that the encoding is set to Cyrillic (DOS). And if you want to open the fin.etx for the German product, make sure that the encoding is set to Western European (DOS).
  3. Look for the Russian/German/.. text. When you recognize the right error text, remember the specific number.
    • In the Russian example above, the entry in the fin.etx file looks like this:
      @2@1281@0@
      Первичный ключ таблицы должен включать следующее поле.
    • The German example has the following entry in the fin.etx file:
      @2@55@0@
      Die Anzahl der Datensätze in der Tabelle überschreitet die maximale
      Anzahl von %1.

  4. Next, in the folder where you installed Microsoft Dynamics NAV, find the ENU subfolder with the fin.etx, such as C:\Program Files (x 86) \Microsoft Dynamics NAV\60\Classic\ENU or C:\Program Files (x86)\Microsoft Dynamics NAV\70\RoleTailored Client\ENU.
  5. In the ENU file find the English version of the text error based on the specific number.
    • In the Russian example above, the entry in the fin.etx file looks like this:
      @2@1281@0@
      The following field must be included in the table's primary key.
    • The German example has the following entry in the fin.etx file:
      @2@55@0@
      The number of records in the table exceeds the maximum number of %1.

  6. This should help you solve the problem. If you need more help, you can search online for the error text.
    • For example, enter the following error message in the search box on Bing.com:
      The number of records in the table exceeds the maximum number of %1.
    • This returns various fixes for the same problem by other people working with Microsoft Dynamics NAV.

I hope this trick helps you the way it has helped me.

Best regards,

Alexey Finogenov

 

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