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  • Blog Post: How to get English text for a system error based on a foreign language screenshot in Microsoft Dynamics NAV

    Working in support services, we are often presented with screenshots of system errors (the error that based on 'core' issue. The text for this error not related to text constants from codeunits, reports and etc.) that are in a language we don't understand. For example, I might see a screenshot that is...
  • Blog Post: Introducing…. Metadata version in NAV 2009 SP1/R2 hotfixes

    As a follow up to my previous post , we are happy to announce that, from build 32942, the hotfix releases will detect if objects need to be recompiled and prompt you to recompile accordingly. This will happen when importing incompatible fobs files or when applying new platform hotfixes. If you try...
  • Blog Post: Objects need recompilation after applying certain hotfixes

    If you have recently applied a new hotfix and start running the RTC right away, your RTC client might eventually get disconnected, and a new log on the service tier host machine can appear stating that a new Exception of type “System.ArgumentNullException” has been raised. This can usually...
  • Blog Post: Microsoft Dynamics KB Articles Now Publicly Available Online

    Hi everyone! Have you used a Knowledge Base (KB) article to help you answer a question? Check out this list of the KB articles that are most viewed for Microsoft Dynamics NAV: 978857 Incorrect VAT entries are generated when you post a credit memo to apply an invoice that contains unrealized VAT in...
  • Blog Post: Every time when adding/deleting a user the NAV service shuts down

    Recently I run into a problem where NAV service did shut down every time I did add or delete a user. The event log explain the problem like bellow. So it obvious that we of some reason can’t connect to the database. Type: System.Data.SqlClient.SqlException Class: 14 LineNumber: 1 Number: 916...
  • Blog Post: Error affecting Sales and Purchase Invoices containing Item Tracking lines

    This article handles another common issue, seen when handling documents containing Item Tracking lines in NAV 2009. In this instance, the problem affects Sales and Purchase Invoices and occurs when splitting the relevant shipment or receipt lines and then posting the invoice. Both solutions should...
  • Blog Post: Error when posting documents featuring Item Tracking lines

    In NAV 2009, there have been issues posting some documents containing Item Tracked lines. This entry brings together 3 KB articles which address these issues, with the intention that a system could be patched with all the relevant fixes at the same time. When encountering the following generic...
  • Blog Post: Microsoft Office Click-to-Run and NAV

    Microsoft Office has a very interesting feature called Click-to-Run. It is a new software delivery mechanism. Office Click-to-Run is optimized for home users on broadband connections. Programs delivered via Click-to-Run execute in a virtual application environment on your computer. This means that the...
  • Blog Post: Running classic reports in RTC (RUNMODAL and a few other things)

    Just a few points about running classic reports from RTC, based on common support scenarios: RUNMODAL (Not possible) RTC runs classic reports (reports with no RDL Layout) by starting the report engine from a classic client. However, RTC is not able to run classic reports MODALLY. RUNMODAL as opposed...
  • Blog Post: Where does RTC find the classic client for running classic reports?

    When you start a classic report from RTC (a report with no layout defined), it starts the report engine from the classic client. It can happen that after updating RTC, you end up with a version of RTC which is not compatible with the default classic client. In this case you will typically get this error...
  • Blog Post: Multiple Record Corruption on a Native Database: The “Table Isolation” Trick

    Due to unexpected events, a multiple record corruption at table level in a Native database may unfortunately happen. The error that may arise is something like this (reported below in Danish) while performing actions on determined records in the corrupted area. This error text is taken directly...
  • Blog Post: Web services crash after first web service call

    If you are testing out NAV Web services and find that you cannot make any calls beyond your initial and then find that the NST is no longer running, please try the following: Compile the following: Type ID Name CU 6810 EP Request Handler...
  • Blog Post: Dynamics NAV RTC hangs when previewing/printing reports

    Problem: When previewing a report you only getting a small window in upper left corner with only a text string with the name for the report and the rest blank. When I trying to close this window, you get an error message: "Errors exist. Do you want to discard changes?" (Y/N). Pressing Yes, hangs and...
  • Blog Post: CREATE DATABASE failed when installing Cronus Sample Database

    Today I did run into a problem installing the “Cronus Sample Database”. In the error report view I found this error message SQL Server option Cronus Sample Database for Microsoft Dynamics NAV 2009 Fatal error during installation. CREATE DATABASE failed. Some file names listed could not...
  • Blog Post: Doing upgrades to NAV 2009 SP1

    When doing an upgrade - even when not touching the database and application objects - to NAV 2009 SP1, remember to also compile all objects for the new version of executables. Compiling all objects must be done when doing an update from NAV2009 RTM (No SP) to SP1. The way objects get compiled for...
  • Blog Post: Creating a web service manually, the importance of the name you give it, and a few small things to remember

    When you use the SC command line command to create a new NAV 2009 Service, how does the new service know whether it is a middle tier for RTC to connect to, or whether it is supposed to handle web service calls? In other words, what decides whether the new service will be "Microsoft Dynamics NAV Server...
  • Blog Post: License for Dynamics NAV 2009 RTC problem

    You do not have permission to run the ‘Microsoft Dynamics NAV Server' system. Contact your system administrator to have your permissions changed If you get this error when trying to start the RTC, it normally means it's something wrong with the licenses. Ensure that the license you are using has permission...
  • Blog Post: More troubleshooting multi-machine installations of NAV 2009

    Today I found a really good and interesting blog about general troubleshooting of multi-machine scenarios in NAV 2009. Most of the blog is checking SPN settings, delegations settings and different problems with those. Intro The NAV 2009 documentation walkthroughs provide step-by-step instructions...
  • Blog Post: Troubleshooting multi-machine installations of NAV 2009

    The NAV 2009 documentation walkthroughs provide step-by-step instructions for installing NAV 2009 on 2 or 3 machines. However, we have found that some of the same configuration issues come up time after time after installation. When on calls with partners and customers, it seemed to me that this information...
  • Blog Post: Strange errors come during change SourceExpr value in NAV report designer...

    Our colleague raised problem: why he receives strange error during report compile, after he changed SourceExpr value for some control in report designer in NAV 2009. Error message was: Error while validating RDL content: The Value expression for textbox “CompanyInfo” refers to the field ‘PricesInclVAT_YesNo...
  • Blog Post: Error 1935 when installing Dynamics NAV 5.0 SP1

    When I tried to install the NAV 5.0 SP1 client I ran into an error 1935. This may happen on Vista and Windows 2008. Error 1935; an error occurred during the installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT:0×800736CC. The solution is simpler then it seems. You...
  • Blog Post: Failed to open key when Installing Dynamics NAV 2009

    When installing Dynamics NAV 2009 one of my friend's rune into this problem: -------------------------- Microsoft Dynamics NAV 2009 Build 27808 Error Report RoleTailored client Microsoft Dynamics NAV 2009 RoleTailored client Fatal error during installation. Could not open key: UNKNOWN\MSComDlg...
  • Blog Post: Failed to execute SQL string when Installing Dynamics NAV 2009 #2

    When reinstalling Dynamics NAV 2009 or if you have attached a Demo Database manually you will probably run into this problem: -------------------------- Microsoft Dynamics NAV 2009 Build 27808 Error Report SQL Server option Cronus Sample Database for Microsoft Dynamics NAV 2009 Fatal error during...
  • Blog Post: Failed to execute SQL string when Installing Dynamics NAV 2009

    One not complete uncommon error when installing Dynamics NAV 2009 is the one bellow: -------------------------- Microsoft Dynamics NAV 2009 Build 27808 Error Report SQL Server option Microsoft Dynamics NAV 2009 Components for Microsoft SQL Server Fatal error during installation. Error -2147217865...
  • Blog Post: Error - Cannot create more than one clustered index on table

    This post describes one scenario in which this error occurs. There may be others. In the late 4.0 versions of the NAV executables, all tables in NAV had a clustered index created on SQL for the primary key (Index 0). However, the table objects in 4.0 versions did not have the Clustered property set...
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