Hi All, 

Microsoft IT has adopted the ITLC framework to enable standardized, repeatable process solutions, provide assurance, and identify best practices.

Overview

The Microsoft IT Lifecycle (ITLC) drives consistency and simplicity with a single set of standardized processes, provides a structured approach that fosters cross-team collaboration, and establishes a framework for standardized, repeatable process solutions, and governance.

http://www.microsoft.com/downloads/details.aspx?FamilyID=6f3e9572-1ef1-47ba-a7df-772a16744aec&DisplayLang=en

 

Nick.