Operations Templates

Download operations templates for hosting solutions.

clip_image001Operations Review Business Unit Scorecard Template
Insert this slide template into your presentations to give management a quick and effective view of the state of your business. It is color-coded using the standard Red Amber Green (RAG) approach. Red indicates that targets are not being met, amber indicates that target achievement is exposed, and green indicates that targets are being met.

clip_image002Operations Review Definition Template
Use this template to outline the basic operations review parameters that the team lead has set previously, such as meeting participants, review date, time, location, and review scope.

Risk Management Templates

Download risk management templates.

clip_image003Risk Management Description Template
Use the sample worksheets in this template to detail the complete set of identified risks for a product, situation, event, etc.

Release Readiness Templates

Download release readiness templates.

clip_image004Release Readiness Review Meeting Agenda Template
Use this template to provide a detailed agenda for each Release Readiness Review meeting you hold. Most commonly, the Review Team Lead is the person responsible for filling out the tables and distributing the document to stakeholders in advance of the meeting.

clip_image004[1]Release Readiness Review Meeting Actions Template
Use this template to track each action item that arises during the Release Readiness Review meeting. Details concerning each issue can be entered accordingly, and then the completed document can be distributed to the functional role members to help them resolve their action items.

clip_image004[2]Release Readiness Review Meeting Announcement Template
Use this sample message as an invitation and instruction set for Release Readiness Review team members. Although the entire letter is an example, content highlighted in red is the material most likely to require a change for each message.

clip_image004[3]Release Readiness Review Meeting Follow-up Letter Template
Use this sample letter as a follow-up to a previously held Release Readiness Review meeting. Although the entire letter is an example, content highlighted in red is the material most likely to require a change for each letter.

clip_image004[4]Release Readiness Review Meeting Pre-work for Development Cluster Template
Distribute this template to members of the Development team who are expected to attend the Release Readiness Review meeting. The attendees need to capture the relevant information for each change submitted to the Change Initiation Review in advance of the meeting.

clip_image004[5]Release Readiness Review Meeting Pre-work for Operations Cluster Template
Distribute this template to members of the Operations team who are expected to attend the Release Readiness Review meeting. The attendees need to capture the relevant information for each change submitted to the Change Initiation Review in advance of the meeting.

clip_image004[6]Release Readiness Review Meeting Pre-work for Partner Cluster Template
Distribute this template to members of the Partner team who are expected to attend the Release Readiness Review meeting. The attendees need to capture the relevant information for each change submitted to the Change Initiation Review in advance of the meeting.

clip_image004[7]Release Readiness Review Meeting Pre-work for Release Cluster Template
Distribute this template to members of the Release team who are expected to attend the Release Readiness Review meeting. The attendees need to capture the relevant information for each change submitted to the Change Initiation Review in advance of the meeting.

clip_image004[8]Release Readiness Review Meeting Pre-work for Security Cluster Template
Distribute this template to members of the Security team who are expected to attend the Release Readiness Review meeting. The attendees need to capture the relevant information for each change submitted to the Change Initiation Review in advance of the meeting.

clip_image004[9]Release Readiness Review Meeting Pre-work for Support Cluster Template
Distribute this template to members of the Support team who are expected to attend the Release Readiness Review meeting. The attendees need to capture the relevant information for each change submitted to the Change Initiation Review in advance of the meeting.

clip_image004[10]Release Readiness Review Meeting Pre-work for User Cluster Template
Distribute this template to members of the User team who are expected to attend the Release Readiness Review meeting. The attendees need to capture the relevant information for each change submitted to the Change Initiation Review in advance of the meeting.

clip_image004[11]Release Readiness Review Rollout Plan Checklist Template
Distribute this template to members of the User team who are expected to attend the Release Readiness Review meeting. The attendees need to capture the relevant information for each change submitted to the Change Initiation Review in advance of the meeting.

clip_image004[12]Release Readiness Review Definition Template
Use this template to outline the basic release readiness review parameters that the team lead has set previously, such as meeting participants, review date, time, location, and review scope.

Service Level Agreement Templates

Download service level agreement templates.

clip_image005Service Level Agreement Agenda Template
Use this template to provide a detailed agenda for each SLA Review meeting you hold. Most commonly, the SLA Team Lead is the person responsible for filling out the tables and distributing the document to stakeholders in advance of the meeting.

clip_image005[1]Service Level Agreement Meeting Follow-up Letter Template
The following is a sample of a message used as a follow-up to a previously held Service-Level Agreement (SLA) Review meeting. Although the entire letter is an example, content highlighted in red is the material most likely to require a change for each letter.

 

Change Initiation Request Templates

Download change initiation request templates for hosting solutions.

clip_image007Change Initiation Review Meeting Agenda Template
Use this template to provide a detailed agenda for each Change Initiation Review meeting you hold. Most commonly, the Review Team Lead is the person responsible for filling out the tables and distributing the document to stakeholders in advance of the meeting.

clip_image007[1]Change Initiation Review Meeting Announcement Template
Use this sample message as an invitation and instruction set for Change Initiation Review team members. Although the entire letter is an example, content highlighted in red is the material most likely to require a change for each message.

clip_image007[2]Change Initiation Review Definition Template
Use this template to outline the basic change initiation review parameters that the team lead has set previously, such as meeting participants, review date, time, location, and review scope.