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Configuration Manager 2007
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New MOF resources available for download
This combination of resources—designed to facilitate organisational improvement—builds upon the guidance offered in MOF 4.0, providing specific examples of the application of MOF concepts. Download new MOF resources: Continuous Improvement: A MOF Companion Guide: http://go.microsoft.com/fwlink/?LinkId...
16 Jun 2010
MOF Reliability Workshops
If you’ve ever wondered, “ What are the daily, weekly, monthly tasks I should be thinking about to ensure the health of my Microsoft infrastructure? ” then please read on as these are some excellent resources for you. The MOF Reliability Workbooks present hands-on tasks that you can fine tune to meet...
10 May 2010
Latest MOF Reliability Guides—Now Available for Beta Review
Earlier this year we released the first components of the MOF Technology Library. We’re now pleased to announce the beta release of the most recent additions to the library—the newest MOF Reliability Workbooks. Download the beta materials on Connect: https://connect.microsoft.com/site14/Downloads/DownloadDetails...
25 Mar 2010
MOF 4.0 Foundation Course now available for beta download
The MOF team is pleased to announce the beta release of the MOF 4.0 Foundation Course. Download the beta materials on Microsoft Connect: https://connect.microsoft.com/content/content.aspx?ContentID=10313&SiteID=14 . This training course is intended primarily for those who deliver service management...
2 Mar 2010
Final MOF Management Reviews—Now Available for Beta Download and Review
The MOF team is pleased to announce the final beta releases in a series of MOF Management Reviews. The beta package will include the remaining three management reviews in the series—Service Alignment, Project Plan Approved, and Policy and Control—as well as the new MOF Service Mapping guide. Download...
23 Feb 2010
New Series of MOF Reliability Workbooks—Now Available for Download
Hi All, Download the MOF Reliability Workbooks now: http://download.microsoft.com/download/C/5/4/C54EFAA7-117E-44FE-8776-9ABF03CE1210/Reliability%20Workbooks%20-%20All.zip This series of workbooks provides the knowledge, specific tasks, and schedules needed to keep technologies running smoothly so you...
20 Jan 2010
MOF Management Reviews—Now Available for Beta Download and Review
Hi All, Thank you for your continued participation in the Microsoft Operations Framework (MOF) beta review program. The MOF team is pleased to announce its first beta release of 2010—a series of MOF Management Reviews. The beta package will include the first three management reviews in the series: Operational...
20 Jan 2010
New Series of MOF Reliability Workbooks-Now Available for Beta Review
Hi All, This guide will show you how to fine-tune the Reliability Workbook task lists that are used to monitor and maintain the health and reliability of specific Microsoft® technologies. This guide can be used with any of the technology-specific Reliability Workbook task lists (Microsoft Excel® spreadsheets...
8 Dec 2009
New MOF Implementation Guide—Now Available for Download
The Microsoft Operations Framework (MOF) team would like to thank you for your continued interest in the MOF Beta review program. Thanks to your participation and feedback, we're pleased to announce the release of the latest guide, Getting Started with MOF 4.0: An Implementation Guide . Download this...
3 Dec 2009
Leveraging Microsoft Operations Framework in a COBIT/Val IT Environment
Data Governance helps minimize the risks that come with handling and storing data and helps organizations comply with an increasingly complex array of statutes and regulations that surround data. Data Governance is the application of policies and processes that: Maximize the value of data within an organization...
22 Jun 2009
MOF Framework Comparison Companion Guides for ITIL and ISO/IEC 20000 now available!
Cross Reference ITIL® V3 and MOF 4.0 and Using MOF for ISO/IEC 20000 The MOF team has released a new series of framework comparison companion guides. Download them now: Download— Cross Reference ITIL® V3 and MOF 4.0 Download— Using MOF for ISO/IEC 20000 The MOF team continues to extend MOF’s core content...
1 Jun 2009
Service Management at Microsoft Business Case Study
Microsoft IT Showcase is pleased to announce the publication of Service Management at Microsoft, which discusses how the IT Service Management Office was established to bring governance, consistency, and improved quality to IT services, aligning Microsoft IT service management activities to business...
15 Sep 2008
Microsoft Operations Framework 4.0
MOF 4.0 applies service management concepts to the tasks and challenges IT professionals face every day. The guidance it provides puts IT pros in the spotlight—it speaks to their needs and provides them with job aids to help them make sound decisions. MOF 4.0 features guidance specifically written to...
15 Jul 2008
Microsoft Operations Framework 4.0-Simplifying IT Service Management
Microsoft is pleased to announce the release of Microsoft Operations Framework (MOF) 4.0. This new version of MOF has been extended to include best practice guidance for additional phases and activities of the IT Service lifecycle including those all important “ pre-production ” phases where...
1 May 2008
ITIL Managers Certificate - There's a huge amount of value!
Hi All, Last week I sat my exams for my ITIL Managers Certificate, and dare I say it, things are looking less cloudy these days. If I look at my interactions with customers, their requirements to acquire tools to automate processes/activities and become more efficient and effective, a lot of sign...
28 Apr 2008
Operations, Risk Management, Release Readiness, Service Level Agreement, Change Initiation Request Templates
Operations Templates Download operations templates for hosting solutions. Operations Review Business Unit Scorecard Template Insert this slide template into your presentations to give management a quick and effective view of the state of your business. It is color-coded using the standard Red Amber Green...
2 Apr 2008
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