The MOF/Microsoft products companion guide bridges the gap between high-level service management processes and real-world application by clearly outlining how to apply MOF concepts using Microsoft products. The best practices outlined in this guidance will help facilitate collaboration between IT process...

Microsoft IT Showcase is pleased to announce the publication of How Microsoft IT Approaches Organizational Change Management , which discusses how Microsoft IT drove organizational change management.  Understand how Microsoft IT created an organizational change management framework to drive an organization...

The latest beta releases from the Microsoft Operations Framework (MOF) team will provide organizations with the resources to apply MOF guidance to Microsoft products and technologies. This collection of reliability workbooks, diagrams, and companion guides will help IT pros provide services that run...

This combination of resources—designed to facilitate organisational improvement—builds upon the guidance offered in MOF 4.0, providing specific examples of the application of MOF concepts. Download new MOF resources: Continuous Improvement: A MOF Companion Guide: http://go.microsoft.com/fwlink/?LinkId...

If you’ve ever wondered, “ What are the daily, weekly, monthly tasks I should be thinking about to ensure the health of my Microsoft infrastructure? ” then please read on as these are some excellent resources for you. The MOF Reliability Workbooks present hands-on tasks that you can fine tune to meet...

Earlier this year we released the first components of the MOF Technology Library. We’re now pleased to announce the beta release of the most recent additions to the library—the newest MOF Reliability Workbooks. Download the beta materials on Connect: https://connect.microsoft.com/site14/Downloads/DownloadDetails...

The MOF team is pleased to announce the beta release of the MOF 4.0 Foundation Course. Download the beta materials on Microsoft Connect: https://connect.microsoft.com/content/content.aspx?ContentID=10313&SiteID=14 . This training course is intended primarily for those who deliver service management...

The MOF team is pleased to announce the final beta releases in a series of MOF Management Reviews. The beta package will include the remaining three management reviews in the series—Service Alignment, Project Plan Approved, and Policy and Control—as well as the new MOF Service Mapping guide. Download...

Hi All, Download the MOF Reliability Workbooks now: http://download.microsoft.com/download/C/5/4/C54EFAA7-117E-44FE-8776-9ABF03CE1210/Reliability%20Workbooks%20-%20All.zip This series of workbooks provides the knowledge, specific tasks, and schedules needed to keep technologies running smoothly so you...

Hi All, Thank you for your continued participation in the Microsoft Operations Framework (MOF) beta review program. The MOF team is pleased to announce its first beta release of 2010—a series of MOF Management Reviews. The beta package will include the first three management reviews in the series: Operational...

Hi All, This guide will show you how to fine-tune the Reliability Workbook task lists that are used to monitor and maintain the health and reliability of specific Microsoft® technologies. This guide can be used with any of the technology-specific Reliability Workbook task lists (Microsoft Excel® spreadsheets...

The Microsoft Operations Framework (MOF) team would like to thank you for your continued interest in the MOF Beta review program. Thanks to your participation and feedback, we're pleased to announce the release of the latest guide, Getting Started with MOF 4.0: An Implementation Guide . Download this...

Hi All, The MOF team is extending the MOF 4.0 core content with the release of additional guides, action plans, and supporting content. We’re pleased to announce the Beta release of the latest guide, Getting Started with MOF 4.0: An Implementation Guide . Download this Beta release today on Connect:...

Data Governance helps minimize the risks that come with handling and storing data and helps organizations comply with an increasingly complex array of statutes and regulations that surround data. Data Governance is the application of policies and processes that: Maximize the value of data within an organization...

Cross Reference ITIL® V3 and MOF 4.0 and Using MOF for ISO/IEC 20000 The MOF team has released a new series of framework comparison companion guides. Download them now: Download— Cross Reference ITIL® V3 and MOF 4.0 Download— Using MOF for ISO/IEC 20000 The MOF team continues to extend MOF’s core content...

Hi All, The Microsoft Operations Framework (MOF) team is extending the MOF 4.0 core content with a new series of MOF Companion Guides for the Plan Phase. We're pleased to announce the beta of the first two guides, Planning for Virtualization and Planning for Software-plus-Services . Visit the Connect...

MOF 4.0 applies service management concepts to the tasks and challenges IT professionals face every day. The guidance it provides puts IT pros in the spotlight—it speaks to their needs and provides them with job aids to help them make sound decisions. MOF 4.0 features guidance specifically written to...

Microsoft is pleased to announce the release of Microsoft Operations Framework (MOF) 4.0. This new version of MOF has been extended to include best practice guidance for additional phases and activities of the IT Service lifecycle including those all important “ pre-production ” phases where...

Operations Templates Download operations templates for hosting solutions. Operations Review Business Unit Scorecard Template Insert this slide template into your presentations to give management a quick and effective view of the state of your business. It is color-coded using the standard Red Amber Green...

Hi All, Microsoft IT has adopted the ITLC framework to enable standardized, repeatable process solutions, provide assurance, and identify best practices. Overview The Microsoft IT Lifecycle (ITLC) drives consistency and simplicity with a single set of standardized processes, provides a structured...

Hi All, The goal of MOF is to provide guidance to IT organizations to help them create, operate, and support mission-critical IT services while ensuring that the investment in IT delivers expected business value at an acceptable level of risk. MOF’s purpose is to create an environment where...

Below are two links to videos that demonstrate the value of MOF and will enable you to understand the application of the Microsoft Operations Framework (MOF). “…MOF is a collection of best practices, principles, and models that provide originations with operations guidance. It is a framework, based...