Inside Architecture

Notes on Enterprise Architecture, Business Alignment, Interesting Trends, and anything else that interests me this week...

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  • Blog Post: Should Business Architects use the Business Model Canvas at the Program level?

    In the Open Group conference at Newport Beach, I listened to a series of presentations on business architecture.  In one of them, the presenter described his practice of using Osterwalder’s Business Model Canvas to create a model of his program’s environment after a business program (aka business...
  • Blog Post: Is Enterprise Architecture accountable for improving customer experience?

    A recent experience with poor customer service has got me thinking about the role of EA in addressing customer experience issues.  One of the last things I was working on, while still in Microsoft IT, was working on an initiative to systematically help improve customer experience.  With that...
  • Blog Post: The EA Metamodel behind the Business Model Generation

    Back when Alexander Osterwalder was first working on the book “Business Model Generation,” I reached out to him to see if I could discuss the data elements he had chartered for his “Business Model Canvas.” After all, from an Enterprise Architecture standpoint, he was making some...
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