February, 2007

Nigel Parker's Outside Line

Juxtaposing the web, media and mobile for New Zealand developers.
  • Nigel Parker's Outside Line

    Red Hot Chili Peppers - Visa Pre-Sale! Yeah Right!

    • 4 Comments

    I knew the visa pre-sale for Red Hot Chili Pepper tickets would be popular but this is ridiculous!

    I started at http://www.visaentertainment.co.nz I got to the site http://www.ticketmaster.co.nz/promo/wbismv the site became unresponsive at 9am when tickets went on sale.

    I got on at 9:01 am and got to the screen to choose my tickets... woot!

    Problem #1

    The form let you purchase upto 50 tickets in one go!

    (I chose 2 tickets)

    Problem #2

    There was no indication of how many tickets were for sale and when they had sold out!

    I select 2 general admission tickets seated anywhere...

    After responding to the "cryptic code" to stop robots buying tickets I got this friendly message.

    I proceeded to try every combination of tickets for every seating option to find the same result in all.

    Good to see there were actually some tickets... they turned up on Trade Me at $600 each.

    PATHETIC!

     Update: A second show was announced... yup I missed this one to!

    From the herald... "The Visa pre-sales are going exceptionally well. Demand was such we felt the time was right to announce the second show"

    My take... I have experience one of the worst user experience of my life... there is still no way to tell if the tickets have actually sold out... going to http://www.ticketmaster.co.nz/promo/wbismv you are greeted with a nice message telling you "don't miss out"... although it appears that the boat has long since sailed.

    The tickets are all over Trade Me selling from everything from $100 million to $5000... the comments of people seeling go from things like...

    "a mate and I tried for ages to get through to no avail, then by chance we both snapped up 2 each, so have 2 surplus to our requirements. Our mistake is your opportunity to pick some up cheap (although I think there is alot of demand and they may sell for over our purchase price!)"

    to...

    "Cant get time off work :(

    Txt offers to 027 388 xxxx"

    Bring on a ballot system for selling tickets to events like this!

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