I've been ticked off with my Smartphone lately and love my iPod Nano so was totally stoked about the new iPhone, until I went and spent and hour with it in the Apple Store. I was sorely disappointed. :( Here's why...
The iPhone
Pros
Cons
My Smartphone
Okay, this post is about my evaluation of the iPhone, but for contrast I'll list a few pros & cons w/ my Smartphone experience. Given my phone is a little older (Windows Mobile 5), I haven't noticed that my Cons have been addressed in the current Windows Mobile 6 devices yet.
Pros: Voice Memos, can support Bluetooth Audio via a little software add-on, I can write apps on my PC for the device, some have 3G (much faster than edge) support, tons of apps you can add on, easy integration with Outlook or Exchange, easy customization (w/ XML files), can be used w/ my laptop for Internet, etc
Cons: Most devices still don't have a standard headphone jack for earphones (I hate carrying around the adapter to where I just don't use it for music), the media player experience browsing music is lousy, the Outlook reminders are annoying and can't be disabled, my device has a lot of quirks (frequently drops calls w/ 'full' signal on AT&T, sometimes makes a very loud trashy noise when ringing, etc), the call history log doesn't roll over (so it won't log calls if it is full), it could take it up to 8 minutes to reestablish a connection if it's been in my office for awhile, sorting of notes is wrong (1,10,11,2,etc), etc
In Conclusion
I'm no Walt Mossberg. It's not my goal to crush anyone's dreams of owning their first iPhone. I know you've heard this a million times, but never, never has it been more true for any technology product: wait for version 2.0 before buying. [Jeff Atwood in Why You Don't Want an iPhone -- Yet]
After evaluating the iPhone, I was much more content with my Smartphone. I certainly hope the next gen iPhone is significantly improved. Most v1 products are just about establishing position in a new market, and are not full featured. The Smartphones have improved a lot, but there are still plenty of kinks to be worked out. Perhaps the next HTC Smartphone will combine the best of both worlds.