About the team

About the team

Welcome to the Microsoft NTDebugging Blog.  This blog is dedicated to the advanced debugging and troubleshooting of scenarios on Microsoft Windows platforms. It is contributed to by the Microsoft Global Business Support - Windows Serviceability team (previously known as GES and CPR).
The Windows Serviceability team consists of seasoned escalation engineers (EEs) that spend their days debugging and digging deep into Windows code and related issues and the internals of the Windows operating system.   A few tools of our trade are the windows kernel debugger, Windbg, Perfmon, Netmon (networking issues), and code profilers (xperf, etc).
This blog focuses on how to troubleshoot issues at a low level and wherever possible find root cause for the failure you may be seeing.  Some examples would be: how to isolate hangs, CPU spins, crashes, memory leaks, performance (slowness).
We will not respond to direct emails to the blog, however we will use your emails as guidelines for possible content in the future.
Thank you
Microsoft Global Business Support - Windows Serviceability team