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Hi all, Matt here again.   One of our team’s main functions is to work with our development teams to create hotfixes when customers run into issues that can only be resolved through a code change.   The developers will often prepare a private test fix that either tests the proposed change,...

A customer recently reported a rather peculiar problem.   They were working on a roll out of Windows 7, and one of the policies they employed on their domain was the “ Show only specified control panel applets ” setting.   As its name implies, this policy allows an administrator to specify...

A walk-through of creating a Netmon parser in the context of a real case As is obvious to frequent readers of our blog, our team logs a lot of time in our debugger of choice (for some windbg, for others kd). However, a debugger is not always the best tool for the job, and sometimes even the best...

Recently I received a debugging request for a customer having problems running large executables. On their systems, they could run most EXEs without any problems, but they had two programs that were over 1.8 GB which, when run, would display the following error: If they tried to run them in a command...

Hi, this is Matt from the Windows Performance team. Sometimes we are presented with problems that defy our usual troubleshooting and require a creative approach. In a recent case, we needed a way to test the responsiveness of an application as text was typed into its fields. Initially, we tested the...