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Browse by Tags
  • Blog Post: System Won't Power Down

    Hi All. Recently I had a Windows 2000 case where the machine wouldn’t shut down. After initiating the shutdown process, we saw the user get logged off, and on the console we watched the services shut down. The final “Windows is shutting down…” message was displayed on the screen, and then the screen...
  • Blog Post: Who is restarting my server?

    Hello - This is Omer and I recently came across a case where the customer reported that they could not reboot into safe mode using their custom image. Whenever they booted into safe mode, the machine would get to the logon screen, wait for 5 seconds and then reboot regardless of any user input. Nothing...
  • Blog Post: How Windows Shuts Down

    Hi my name is Bryan, I'm a escalation engineer on the Microsoft CPR platforms team. A common problem scenario involves shutting down Windows. When troubleshooting problems during shut down we have to look at the Winlogon.exe process which can be tricky and must be done correctly. Troubleshooting...
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