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  • Blog Post: For testing purposes only, and other desktop watermarks

    Hi all, Matt here again.   One of our team’s main functions is to work with our development teams to create hotfixes when customers run into issues that can only be resolved through a code change.   The developers will often prepare a private test fix that either tests the proposed change,...
  • Blog Post: The Mystery of Lsass.exe Memory Consumption, (When all components get involved)

    Hi All, this is Karim Elsaid and I’m a Support Escalation Engineer working with the Dubai platforms support team.   Recently I was working on a very challenging and interesting case, and I wanted to share that experience with you.   One of our customers was experiencing a problem on all his...
  • Blog Post: Debug Nugget: DumpConfigurator Utility

    Hi - my name is Naresh and I am a Sr. Escalation Engineer on the Microsoft GES platforms team. Today I'm discussing a simple, yet powerful GUI tool used to configure a Windows system locally or remotely for a memory dump. The name of the tool is DumpConfigurator.hta and it can be accessed from CodePlex...
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