The Microsoft Operations and Technology Group (OTG), is the IT group that handles operations for MS Business.  They are not affiliated with the product groups, except as users, the same as most Microsoft customers. Well, <ahem> except for the fact that a while bunch of MS developers are all listed in their Exchange Address Book...

Anyway, the point of this entry is to say that the OTG group has decided to make public their list of New Year's Resolutions.  I'm not even going to answer questions related to “Why does one IT group think that they can give advice to another IT group,” except to say that I've paid big money to analysts to hear them bring IT groups into the same room that I am and then I sit and listen to their New Years Resolutions.  Sometimes they give them names such as “Best Practices,” and stuff like that.  So, this is probably a good thing.

What do you think?  I can't decide which one is my favorite...  Either #3 “Review and Refine your most critical processes” (Read: BizTalk Server), or #8 “Go Paperless” (Read: Content Management Server).