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  • Blog Post: Student interns help grow Office Live

    I frequently speak to small business owners who feel overworked but can’t afford to hire additional full-time employees to share the burden. One option many have overlooked is the possibility of hiring a student intern. Internships or placements are a common way for students to gain solid work experience...
  • Blog Post: The future of news

    There’s been a lot of debate recently about the way in which news will be authored and delivered in future. Traditional newspapers are increasingly struggling to make ends meet as their readers go online for news and seem unwilling to pay for it there. Of course, once online, newspapers are competing...
  • Blog Post: Surviving and thriving during an economic downturn

    Microsoft has recently released a white paper entitled “ Survive and Thrive – How Technology Can Help Small Businesses Compete ”. It’s a little US-centric but has some good pointers for Startups and Small Businesses, such as : Reduce time spent on paperwork Manage customer relationships to maximise...
  • Blog Post: Dress for success

    Would you turn up for an interview in ripped jeans and a baggy T-Shirt? Especially for those 2 million people in the UK who are now finding themselves in search of another job and are all too aware of the increased competition resulting from rising redundancies – More people are having to scrabble for...
  • Blog Post: What does the budget mean for you ?

    On first seeing last Wednesday’s budget, I was tempted to think that most people have got off fairly lightly. However, now I’ve had more time to think about it, I’m not sure this is the case. For a start, we’re going to be paying the 2p/litre increase in fuel duty, 2% increase in alcohol duty (and cigarettes...
  • Blog Post: What can SMEs do to survive the recession ?

    A colleague of mine, Robert Epstein, head of Microsoft Small Business recently met with Lloyds, AIMs and FSB to exchange experiences and advice to help support SMBs at this tough time (see link to Podcast below). It became clear in this debate that although seeking advice, planning for the long term...
  • Blog Post: Office Live - belly dancing, photography and perfume

    Belly dancing, photography and perfume We always love to hear about the wonderful ways in which businesses are using Office Live, so we thought it would be a great idea to share a few stories with you. And if you're one of thousands of other companies using Office Live, then please do get in touch (see...
  • Blog Post: Customer service - when the customer’s not there…

    Customer service should be a given unless you’re a bank, in which case everyone knows you can’t afford it but will charge anyway. The customer is king and other clichés – you know this stuff. Thing is, the customer isn’t always in front of you. This is particularly galling when you’re supposed to keep...
  • Blog Post: Increase sales with Search Marketing

    If you’re an Office Live customer who has been using the adManager service, you’ll have been disappointed to have received notification that it’s to be discontinued . However, you can still very easily promote your website with Pay-Per-Click (PPC) advertising (also sometimes called search marketing)...
  • Blog Post: Good and bad shops

    The news this week that customers are deserting small businesses online for established brands is grim but unsurprising. It was obviously going to happen for two reasons. First the findings are from research commissioned by online aggregator eDeals, so you might find there’s some vested interest in there...
  • Blog Post: Keep your CV up to date and in the cloud

    In these difficult times, more and more people are polishing their CV just in case the worst happens. Someone told me the other day that they learnt their lesson the hard way about backing up important files. They had one copy of their CV on their home computer and when the hard-drive failed they lost...
  • Blog Post: A small business surviving the downturn

    I was recently talking to a small business owner who provides software products and services to the Architecture industry. Business has been very good historically, largely due to the UK property boom. I’d assumed that things would not now be so good, and sure enough monthly revenues have taken a dip...
  • Blog Post: NEW Office Live features and functionality

    First of all, Office Live WorkSpace has added language support for Hungary, Romania, Lithuania, Serbia, Ukraine, Slovakia, Latvia, and Slovenia to use the localised service. WorkSpaces also get long-awaited FOLDERS, full cut/copy/paste and file storage is being increased to a very respectable 5GB...
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