Enabling continuous improvement in knowledge worker productivity We are in the middle of exploring how we can design educational and support services in the organisation to improve knowledge worker productivity. One response is of course to make more...

So after the third person in a week stopped me in the corridor while I was walking from the coffee shop to lunch etc. to interrupt me from my clearly very busy and important schedule only to ask me how to do calculations on data in a pivot table, I started...

If you are keen to skill up on developing line of business applications - and in particular if you are likely to want to train other people in the art, we have a very exclusive small training course running in Reading for 2 days: Office Business Applications...

Enabling continuous improvement in knowledge worker productivity An informal survey… It certainly doesn’t count as ‘research’, but for a number of years I’ve asked as many IT managers as I can how their organisations help knowledge workers understand...

Since I mentioned using calculated fields in Excel , I've had a few questions through about what I meant. I can see this is an area people are confused about with more people wanting me to record the steps in a video. However, this is already part of...

sorry been a busy week but here's the wheat without the chaff - frankly I was bored by most of the stuff in my inbox this week but there a few glimmers here: Office 2007 sp1 has gone out to beta testers. Seems to be stable and does make things feel a...

If you are a regular OfficeRocker reader you might think I've developed a bit of an obsession with OCS ( FAQ here ) at the moment and I really must start writing about other Office system topics but anyway. An interesting review of OCS was posted by Shomik...

A while back I blogged about how impressive the Encarta Instant Answers messenger agent is and in another post I talked about how slick the experience was of finding out who in Microsoft developed it. With expertise location and presence it was stunningly...

Mark Deakin and I had a think about this question, posted on a comment by Michael (thanks for the idea Michael). So we spun up a video call together - I was at home and Mark in the office and a live sharing One Note 2007 page. Here's what we came up...

Establishing a climate for improving knowledge worker productivity So what do we do about improving knowledge worker productivity? In my view there is no single, right place to start. You certainly don’t have to wait until this is a top priority for the...