If you are a regular OfficeRocker reader you might think I've developed a bit of an obsession with OCS (FAQ here) at the moment and I really must start writing about other Office system topics but anyway.
An interesting review of OCS was posted by Shomik Banerjee who is a Industry Analyst with Frost & Sullivan. Whilst he is critical of the way we articulate the benefits, he still makes it clear that he "endorse[s] the product" and that he thinks "OCS and office communicator 2007 launch will drive away competition from telephony vendors in the presence and user interface market." He also describes OCS as "One of the secret treasures in Microsoft's arsenal is its voice management capability."
It is a tricky product to help people grasp without actually making them try it out for a while (and we thought the ribbon was hard to explain) and I've found it is necessary to explain how Communicator and OCS are better than Windows Live Messenger.
If you are still wondering what it is, this was a good summary that came round to the 300 or so of us that are trialling it internally:
Office Communications Server 2007 replaces Live Communications Server 2005 and brings the following to organisations and their employees:
Software-powered VOIP integration:
I kept a little list of things I liked and things I didn't as I began to use it. However the 'dislike' column didn't get longer than one item (which was I wish my Katalina phone had a button to end the call) so it turned into a 'favourite feature' list instead. So here are my verbatim top ten (alright 11) of my very first impressions:
These aren't necessarily the top features or a benefits description but they are the first things that stood out to me as a user. The other post about WLM has more of the top benefits listed. Mark Deakin has a good post about his observations on his first month.