This is a corollary to Don't forget to ask your question: When you finally get around to asking your question, make sure it's clear what your question is.

When I do X and then Y, and then click Z, the Z doesn't happen and instead I get the error message in the attached screenshot. Is this in Product Q2?

What exactly is "this"? Are you saying that you're encountering the error message when running Product Q2 and want to verify that the problem is coming from the product itself and not from a plug-in? Are you saying that you're encountering this problem with Product Q1 and are wondering whether it's fixed in version Q2? Are you asking whether the product you're experiencing is a known problem in the Product Q2 defect tracking database?

When you ask your question, make sure your antecedents are clear.