The role of presence in the contact centre Good work by Peter Menadue of Dimension Data on this thought leadership piece on presence Here is the introduction Presence in the Contact Centre Overview Workforce management is a key focus area for enhancing...

I did an interview with Adam Turner a few months back on Unified Communications and Adam decided to do this profile piece on me. Meet Oscar Trimboli - Microsoft's unified networker It talks about my passions - making others great (see page 28) , my LinkedIn...

Geoff Johnson from Gartner hosted a conference call today which was focused on unified communications. I think the title is meant to be provocative. There are some great slides in the presentation, specifically comparison slide by vendor and functionality...

If you want to grow your UC business with Microsoft - this is THE partner program you want to get in the next 90 days Sarah Arnold from the Australian Partner Team will be available to discuss this specialisation during the Australian Partner conference...

Unified Communications (UC) Product Marketing Manager The purpose of the Unified Communications Product Marketing Manager is to Drive growth in the Unified Communication Group business for Australia. The UCG products are: Exchange Server, Office Communication...

Microsoft and Cisco: Collaborating for The Future of Technology Check out this important web cast on the question I get asked most often Microsoft and Cisco John Chambers, Chairman and CEO of Cisco, and Steve Ballmer, CEO of Microsoft, discuss the future...

Unified Communications Price: $790 ex GST. Overview Unified Communications solutions reduce the complexities of modern communications into a seamless experience by combining e-mail, instant messaging, voice and video into a single, intuitive system. They...

These are the companies that are attending the Sydney and Melbourne Dialogic 2007 Solution Day Still time to register Melbourne Vibe Savoy Hotel 630 Little Collins Street and Sydney The Legends Room Telstra Stadium Olympic Park AGENDA Time Topic 17.30...

This is a great view of how excited our Partners are about Unified Communications Here is a graph of the pre-day registrations - 60% of pre-attendees are joining the UC Pre-Day Technorati Tags: UC Pre-Day , Australian Partner Conference 2007 , Unified...

If you want to network with the right people and book meetings before Australian Partner Conference - Check this out Only available to people registered for Australian Partner Conference attendees Technorati Tags: Microsoft Australia Partner Conference...

Thanks to Hendo for prompting me on this one recently. 42 pages of goodness. Integrating Telephony with Office Communications Server 2007 white paper ABSTRACT This paper defines in detail Microsoft’s strategy and approach to an enterprise’s integration...

While you are attending the APC on Hamilton Island, make a point to visit some of our sponsor partners Dialogic EMC Mitel Motorola Nortel Polycom I remember 3 years ago, Unified Communications had to sponsor it's own stand at APC. Now we have 6 UC sponsor...

Thanks to Johann Kruse and Ian Yates who conducted this interview at Tech.Ed last week Johann and myself did an interview about Exchange 2007 & Office Communications Server 2007 for ITRadio.com.au Johann discusses Exchange upgrades and what the customers...

Here you go download your trial version of the released product Office Communications Server 2007 & Office Communications Server 2007 Office Communications Server 2007 Overview Microsoft Office Communications Server 2007, formerly called Live Communications...

I was fortunate enough to have dinner and present to the national Telstra Business Systems (TBS) National Partner Conference at Coffs Harbour. A big thank you to Philip Hayes from Telstra for the invitation, we were very honoured and grateful that Microsoft...

WOW!! After 5 days meeting over five hundred customers and 10 members of the local Australian press here are some reflections after a weekend to relax Customers are saying "Roundtable is a break through in collaboration" like an integrated approach to...

Sphere has been acquired by NEC over the weekend. Here is VonMag's view on the acquisition. It will be interesting how NEC integrates this brand and product into it's existing portfolio of Unified Communications offerings. Technorati Tags: NEC , Sphere...

WOW !! What an amazing couple of days so far on the unified communications stand at TechEd! Met a great group of people on Tuesday, at the deep dive Unified Communications session - thank Gordon Ryan for running the two days training across Exchange 2007...

Roland Chia - General Manager of Connectivity at DiData, industry legend and amazingly nice guy has made a huge announcement after 15 years at DD. Rather than paraphrase Roland, here it is in his words I am writing this to let you know that I am leaving...

Check out Johann's TechEd Showcase including Exchange 2007, Office Communications Server 2007, Microsoft Office SharePoint Server and a Nortel PABX. Johann is an amazingly gifted engineer with great real world experience as an IT manager with Microsoft...

The team at Gartner Dataquest have published a new report on Avaya Dataquest SWOT: Avaya, Enterprise Communications Applications, Worldwide, 2007 ID Number: G00149390 This analysis explores the strengths, weaknesses, opportunities and threats that Gartner...