Outlook Mobile Team Blog

From the team that brings you Contacts, Email, Text Messaging, Calendar, and Tasks in Windows Mobile. All postings are provided "AS IS" with no warranties, and confer no rights.

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  • Blog Post: Quick Note: Email Server Search

    The other day I was on the way to a potluck with some new friends and I was running late (somehow I always underestimate how long cooking really takes). On my way over I remembered that the location had changed earlier that week and I didn’t actually know where I was going. Checking my email I found...
  • Blog Post: How to Access the Company Directory

    Did you know that you can search your company directory on your phone?  All you need is a Windows Mobile phone and an Exchange account. How do I get to the company directory? Open Contacts -> Menu -> Company Directory What can I do in the Company Directory? You can enter a name, email address...
  • Blog Post: Finding Contacts FAST for Communication

    Recently I’ve posted a few tips about working with contacts and it has been mostly focused on access from the contacts application or Smartdial.  I thought I should touch briefly on integration of contacts into other areas like messaging and calendar that make it really quick and easy to communicate...
  • Blog Post: Saving Information to a Contact

    Creating a new contact from scratch is straight-forward enough both on the desktop and on your phone through the contacts application. But sometimes you have information you want to store before you have the contact itself. You may not have cut-paste access to this data or even if you did you want an...
  • Blog Post: Smartdial: Combining Calls and Contacts

    In a recent post I talked about the introduction of Smartdial to WM Professional and described a bit of what it does. In a nutshell, it provides you with a filterable list of calls and contacts. But I thought I should say a little bit more about the “calls and contacts” part of that description...
  • Blog Post: Windows Mobile Professional: Smartdial

    Here's another new thing in WM6 that I am particularly fond of - smart dial for WM Professional (Pocket PC). Sure, this is old hat to WM Standard (Smartphone) users, but I like the touch experience and am thrilled to have access to this feature now on my WM Professional. For those of you who aren't already...
  • Blog Post: Call History Per Contact

    In WM6 we did a bit of work to make it easier to track your call history with a particular person. So, in addition to being able to see your entire call history you can now get individual call history from your contact card. This is a feature I'm particularly fond of, so I thought I'd point it out and...
  • Blog Post: Windows Mobile 6 is here...!!!

    Drool... After sooo many months of development, it's finally here. Public! We can write about it. We can show it off. Yes!!!!! Over the next few days developers, testers and program managers in the Outlook Mobile team will write about features they worked on here. But lets do some high-level overview...
  • Blog Post: Some cool devices for the Holidays...

    First, please accept my apologies for being away for so long. I took some vacation (okay, a lot of vacation days) and training. Rest of the time was spent frantically catching up. I'll be taking nearly all December off, so happy holidays. I figured I'd write about some cool devices before taking off...
  • Blog Post: QnA: Can I configure a default root folder for my IMAP account?

    Question: I have recently moved to the windows mobile platform and am having trouble with Outlook and IMAP. Is there any way for me to configure the root folder fore IMAP in the settings? My IMAP folders are under ~/mail/ of my account and Outlook Mobile unfortunately tries to get all the folders under...
  • Blog Post: QnA: How come some Outlook fields are not sync-ed to device?

    Question: Why does pocket outlook not contain all the phone number fields that outlook has? Specifically the "Other" and "Other fax" fields are missing in a pocket outlook contact. This means that the phone numbers for many of my contacts (over 200) do not appear on my new smartphone. Is there any workaround...
  • Blog Post: QnA: Can I sync my device with Outlook 2003?

    Question: I am told that I can NOT sync my Treo 650 (unlocked) to my Outlook 2003. I work from home on my laptop. I do not connect to any company server. I have internet DSL connection through my ISP provider which is also my email provider. With that type of set up is it possible to sync email from...
  • Blog Post: QnA: How many accounts can I have?

    Question: I'm using an Imate Jasjar device bearing outlook mobile,, and my question is very simple: I find that it is not possible to me to create more than 5 email accounts in this device. Is there a limitation for account-creation, or am I doing something wrong? Answer: Due...
  • Blog Post: QnA: Dude, what's wrong with IMAP???

    Since a vast majority of questions we get are IMAP related, let me just come out and say it. We have an issue with IMAP :( Basically we do not fully support IMAP namespaces. According to Wes Salmon, our awesome SDET in Messaging, some servers use delimiters that we do not recognize, but would if we...
  • Blog Post: Best devices for Messaging

    So I got asked about my favorite device for Messaging. It's a tough one, really. I've used (and enjoyed) HTC "Wizard" series of devices a lot (Qteck 9100, T-Mobile MDA3, XDA2S etc.). For Smartphones I also really liked using HTC "Tornado" devices (Qtek 8310, 8300 etc. - I can use T9 while driving without...
  • Blog Post: Scheduled syncing issues with multiple accounts

    This afternoon I picked up my Treo 700 and realized that my Outlook e-mail account did not sync for two days. Two days!!! Turned out that the Hotmail account was the main account in Messaging . Reminded me of an old bug. Messaging can only start sync in the main account. So if you would like an account...
  • Blog Post: Setting up an IMAP account

    Why do we make it so hard to set IMAP / POP accounts????? Here's how you do it :- PocketPC Launch Messaging (Start -> Messaging) Menu -> Tools -> New Accounts Enter your email address (eg. user@microsoft.com ) Tap Next You can tap Next again to skip auto-config Enter...
  • Blog Post: Where are my sent items?

    By default the Messaging application does not sync the sent items folder. Therefore, you may notice that your sent items folder is empty. Here is how you "fix" it :- Pocket PC :- Menu -> Tools -> Manage Folders Select "Sent Items" Press OK Sync Smartphone :- Menu ->...
  • Blog Post: Scrolling to the top hack...

    It is a pain to scroll to the top in Messaging (both in Read Note and the list view). Here is a work-around that works :- In List view :- Hit the right key to switch accounts Hit the left key to go back. You're on top! In the read form :- Hit back (in Smartphone) or the OK button...
  • Blog Post: The infamous Messaging Reply-All bug.

    Argh, do you wonder why replying-all to a message adds you to the recipient list? It's annoying. The problem is that Messaging does not know who you are. Here is the work-around :- Go to Start -> Programs Launch Active Sync Go to Menu->Options (This menu item will be disabled...
  • Blog Post: Skip multiple letters in contacts

    In Contacts, you can bring up the letter chooser by hoding Up or Down for a period of time. Once it is showing, Up and Down will increment the letter one at a time. You can use Left or Right to increment or decrement 5 letters at a time . << Add screenshot here >>
  • Blog Post: Wildcard in smartdial

    Not many people know this, but smartdial supports wildcards! For instance, if you are looking for "dad", you may type 323. However, in case you forget the spelling, you can also type 313, which matches d*d.
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