Outlook Mobile Team Blog

From the team that brings you Contacts, Email, Text Messaging, Calendar, and Tasks in Windows Mobile. All postings are provided "AS IS" with no warranties, and confer no rights.

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About Outlook Mobile Team Blog

This is where you will find information on features in applications owned by the Outlook Mobile team.  We'll talk about Messaging, Contacts, Calender and Tasks.  We'll cover bug workarounds, tips and tricks, information on features and so on. 

If you have a specific question then please click the e-mail link and drop us a line.  Someone will get back to you.  Thanks...

  • Outlook Mobile Team Blog

    QnA: Can I configure a default root folder for my IMAP account?

    • 7 Comments
    Question: I have recently moved to the windows mobile platform and am having trouble with Outlook and IMAP. Is there any way for me to configure the root folder fore IMAP in the settings? My IMAP folders are under ~/mail/ of my account and Outlook Mobile...
  • Outlook Mobile Team Blog

    QnA: How come some Outlook fields are not sync-ed to device?

    • 16 Comments
    Question: Why does pocket outlook not contain all the phone number fields that outlook has? Specifically the "Other" and "Other fax" fields are missing in a pocket outlook contact. This means that the phone numbers for many of my contacts (over 200) do...
  • Outlook Mobile Team Blog

    QnA: Can I sync my device with Outlook 2003?

    • 5 Comments
    Question: I am told that I can NOT sync my Treo 650 (unlocked) to my Outlook 2003. I work from home on my laptop. I do not connect to any company server. I have internet DSL connection through my ISP provider which is also my email provider. With that...
  • Outlook Mobile Team Blog

    QnA: How many accounts can I have?

    • 5 Comments
    Question: I'm using an Imate Jasjar device bearing outlook mobile,, and my question is very simple: I find that it is not possible to me to create more than 5 email accounts in this device. Is there a limitation for account-creation, or...
  • Outlook Mobile Team Blog

    QnA: Dude, what's wrong with IMAP???

    • 7 Comments
    Since a vast majority of questions we get are IMAP related, let me just come out and say it. We have an issue with IMAP :( Basically we do not fully support IMAP namespaces. According to Wes Salmon, our awesome SDET in Messaging, some servers use delimiters...
  • Outlook Mobile Team Blog

    QnA: Selecting an account from outlook mobile to send with

    • 6 Comments
    Question: I'm fairly new to the outlook mobile scene, and I have a question about an outlook feature and its equivalent in outlook mobile (smartphone - Treo 700w). I have two POP3 email accounts listed in my outlook to send/receive with. I do this...
  • Outlook Mobile Team Blog

    QnA: Can I sort e-mails in the sent-items folder by recipient?

    • 12 Comments
    Question : I want to know if i can sort the sent items folder by "Sent to" instead of "Sent By" which is obviously myself.. I find it strange that this is not a sort option. Answer (by Liang Chen, one of our Messaging Dev Leads): No you can't. With...
  • Outlook Mobile Team Blog

    Best devices for Messaging

    • 0 Comments
    So I got asked about my favorite device for Messaging. It's a tough one, really. I've used (and enjoyed) HTC "Wizard" series of devices a lot (Qteck 9100, T-Mobile MDA3, XDA2S etc.). For Smartphones I also really liked using HTC "Tornado" devices (Qtek...
  • Outlook Mobile Team Blog

    We've been busy!

    • 0 Comments
    We sincerely apologize for ignoring this blog. We’ve been busy implementing features and improving the quality of our product. However, we are back. There are a ton of e-mails we have to reply to, so please be patient as we go through those. ...
  • Outlook Mobile Team Blog

    Scheduled syncing issues with multiple accounts

    • 1 Comments
    This afternoon I picked up my Treo 700 and realized that my Outlook e-mail account did not sync for two days. Two days!!! Turned out that the Hotmail account was the main account in Messaging . Reminded me of an old bug. Messaging can only start sync...
  • Outlook Mobile Team Blog

    Setting up an IMAP account

    • 11 Comments
    Why do we make it so hard to set IMAP / POP accounts????? Here's how you do it :- PocketPC Launch Messaging (Start -> Messaging) Menu -> Tools -> New Accounts Enter your email address (eg. user@microsoft.com ) Tap Next ...
  • Outlook Mobile Team Blog

    Mega contact

    • 2 Comments
    Here's a useful tip. Create a separate version of your contact (call it "Me" or something) that you never beam to anyone. Add everything here. Your frequent flier number. Insurance number. Dentist info. Doctor info. Now you never have to search for anything...
  • Outlook Mobile Team Blog

    Easy way of adding pictures to contacts

    • 0 Comments
    Love seeing pictures in contacts? Here's an easy way to add it: If you sync with outlook (desktop or server sync) then add pictures to your contacts in Outlook. They will sync over to the phone.
  • Outlook Mobile Team Blog

    Where are my sent items?

    • 23 Comments
    By default the Messaging application does not sync the sent items folder. Therefore, you may notice that your sent items folder is empty. Here is how you "fix" it :- Pocket PC :- Menu -> Tools -> Manage Folders Select "Sent Items" ...
  • Outlook Mobile Team Blog

    Scrolling to the top hack...

    • 0 Comments
    It is a pain to scroll to the top in Messaging (both in Read Note and the list view). Here is a work-around that works :- In List view :- Hit the right key to switch accounts Hit the left key to go back. You're on top! In the read form...
  • Outlook Mobile Team Blog

    The infamous Messaging Reply-All bug.

    • 5 Comments
    Argh, do you wonder why replying-all to a message adds you to the recipient list? It's annoying. The problem is that Messaging does not know who you are. Here is the work-around :- Go to Start -> Programs Launch Active Sync Go to Menu->Options...
  • Outlook Mobile Team Blog

    Add date / time in Messaging List view (in Smartphone)

    • 0 Comments
    You might not even realize how amazingly helpful date / time is in List view. Turn it on and see. List View > Menu-Options > Display first item in the CPL.
  • Outlook Mobile Team Blog

    Skip multiple letters in contacts

    • 0 Comments
    In Contacts, you can bring up the letter chooser by hoding Up or Down for a period of time. Once it is showing, Up and Down will increment the letter one at a time. You can use Left or Right to increment or decrement 5 letters at a time . <<...
  • Outlook Mobile Team Blog

    Wildcard in smartdial

    • 3 Comments
    Not many people know this, but smartdial supports wildcards! For instance, if you are looking for "dad", you may type 323. However, in case you forget the spelling, you can also type 313, which matches d*d.
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