Microsoft Lync Server 2010 Resource Kit

Brief Description

The Lync Server 2010 Resource Kit is the technical reference for the product. This book extends the product planning, deploying, and managing documentation in the Lync Technical Library. This book serves as a companion to the product documentation to learn how the product works under the hood.

Overview

The following chapters are available as separate Word documents.

  • Technical Overview
  • New Features Overview
  • Response Group Application
  • SharePoint Integration
  • Enterprise Voice
  • Conferencing and Collaboration

These chapters are also available together in a .zip file.

The Microsoft Lync Server 2010 Resource Kit book is currently being developed. Chapters will be available for download while this book is being completed. For information about the continuing release of chapters, check
DrRez.

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=8c64a1e1-f0b3-479c-a265-e480875c61d8

Microsoft Lync 2010 Conferencing and Collaboration Training

Brief Description

Learn how to schedule, join, and manage online meetings with Microsoft Lync 2010.

Overview

This training course covers the following Microsoft Lync 2010 Conferencing and Collaboration features:

  • Get Set up for Online Meetings
  • Schedule an Online Meeting
  • Deliver a Professional Presentation
  • Work with Anyone Anywhere
  • Use Microsoft Lync Attendee

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3a1f2a84-d7ac-43db-b225-4b97d95d0d38

Microsoft Lync 2010 IM and Presence Training

Brief Description

Learn how to optimize your IM and Presence experience with Microsoft Lync 2010.

Overview

This training course covers the following Microsoft Lync 2010 features:

  • Find the right person
  • Connect with people you care about
  • Let people know where you are and what you are doing
  • Stay on top of your daily communication

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=39fe5fb8-90ce-42b7-adec-7f8db3faf47a

Microsoft Lync 2010 Web App Training

Brief Description

Learn how to use the Microsoft Lync 2010 Web App to join meetings.

Overview

This training course covers the following Microsoft Lync 2010 features:

  • Lync Web App Overview
  • Join Online Meeting Experience
  • Invite Additional Participants
  • Start Application Sharing
  • Obtain Client Side Logs

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c1d8c821-efbd-4c0d-ba03-0f68a0322570

Microsoft Lync 2010 RGS Training

Brief Description

Learn how to use Microsoft Lync 2010 RGS features and functionality.

Overview

This training course covers the following Microsoft Lync 2010 RGS features:

  • Understanding Response Groups
  • Getting to Know Types of Agent Groups
  • Using the Anonymization Feature
  • Signing in and Accepting a Call
  • Navigating the Conversation Window During a Call
  • Learn how Lync 2010 Users interact with Response Groups

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=8f93590d-3758-4b3c-9cf6-c6dc316b5c37

Microsoft Lync 2010 Voice and Video Training

Brief Description

Learn about voice and video with Microsoft Lync 2010.

Overview

This training course covers the following Microsoft Lync 2010 features:

  • Make and Answer a Call
  • Manage and Forward Calls
  • Follow up on Missed Calls and Voice Mail
  • Join a Conference Call
  • Join or Accept a Video Call

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=719ab200-4729-4fd0-879e-1e8ad3f63e3a

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