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Technical Support from the Inside

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  • Blog Post: Interesting o365 postings for April

    Customers have often asked how to create custom menus in the lync client - So here is a supported method for doing this… http://channel9.msdn.com/posts/Launch-a-Web-application-with-a-Lync-custom-menu The Microsoft Lync 2013 mobile client for Android was released this past weekend. This...
  • Blog Post: Lync Desktop sharing fails when one user is internal and one is external in your network

    Had a customer recently report that they weren't able to perform desktop sharing with their clients outside of their corporate firewall. Looking at the reports showed this error ms-client-diagnostics: 24; reason= "Call failed to establish due to a media connectivity failure when both endpoints...
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