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TurboTax 2013 installation Error: ".NET Framework Verification Tool can't be found"

TurboTax 2013 installation Error: ".NET Framework Verification Tool can't be found"

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//This is not really a technical blog but I decided to write something because I was frustrated.

It is tax season again and being eager to get some money back I bought TurboTax 2013 Premier in Jan but found out that I couldn't install it. The error is ".NET Framework Verification Tool can't be found". I guess that it should be common so I searched it. I did find a few links on the top. I tried everything all the below popular links and none of them worked. I even uninstalled .net frameworks and reinstalled them. I also tried the blog suggested by InTuit. I tried it for a couple of hours but still the error persisted. I almost gave up and thought about installing it on my corporate machine.  But as a software engineer I believe that there must be a way and I want to solve this issue since I know that I can use the tool Orca to modify .msi files. So I started to explore the files on the CD and it turned out that the solution is super simple. I don't even need to use Orca.

https://ttlc.intuit.com/questions/1899945-error-net-framework-verification-tool-can-t-be-found-when-installing-or-uninstalling-turbotax-for-windows

https://ttlc.intuit.com/questions/1900095-troubleshooting-problems-with-the-microsoft-net-framework

http://blog.crosbydrive.com/?p=281

 

The solution is executing the file "TurboTax 2013\TurboTax 2013 Installer.exe" directly and it will skip the annoying step. I believe that this is a bug on Turbo Tax 2013 and I am disappointed Intuit didn't fix it or even didn't provide a solution for it.

  • I will try your fix but this error is associated with the October 2013 Windows 7.0 update that Microsoft released in October 2013.  I saw this problem  immediately when I tried to install a 2011 state TurboTax product after the update.

    I have spent 10+ hours trying every fix mentioned on Intuit, Microsoft and just blogs.  I decided Monday that I was not going to give up.  Microsoft wants the user to pay $149 to dial in and fix the issue.  I talked to 11 people at Microsoft being transferred to one person, then another.  Most knew nothing about .net framework.  I repeated myself 11 times.  One tech named "Andrew" dialed in to my computer for 4 minutes then disconnected, hung up.  When I called back, I happened to get Andrew again and he hung up on me.  Microsoft knows that the release of their update caused this issue.  Also having trouble with my keyboard jumping all around now.

    If I have to buy a new laptop, it will be an Apple.  Unfortunately Microsoft doesn't care about the little guy any more.  Don't run Windows updates!

    I will start in on them again tomorrow.  I think this will be a great news article for Fox News.  Many blogs are appearing now that tax season is here.  I'm sure they are trying to write another update to fix this issue and until then it will be a stall.  Will try your fix and let you know.  THANKS.

  • I purchased turbo tax premier  2013  from staples and could not install it on my machine which has system 8OS. I returned it for a replacement and could not install it on my machine after many hours of trying with no results I purchased an additional turbo tax premier  2013  from Office Depot. could not install it on my machine. th

  • sorry to hear that Ben. Did you try my approach? btw normally getting replacement on CDs/DVDs for such kind of issues won't work.

  • Lori I am sorry to hear your story and I completely understood your frustration. I am disappointed that Microsoft support didn't give you useful suggestion. As a developer (full disclaimer. I am working for Microsoft) I think that it would be better if you paid intuit to look into the issue first. Let me explain why. The majority of the windows updates are security patches which fix security holes and may change internal interfaces/functionalities. All the applications on Windows should use only public APIs/features and if they don't a security patch might cause it not working. I can't assert that turbotax uses not public APIs/features but it is possible. In this particular case did you find other applications not working? I tried all the steps provided by Intuit and verified the .net frameworks are properly installed and all other applications are working. But still turbo tax just couldn't be installed. So intuit should investigate first and if they prove that it is a bug on windows they should report this bug to Microsoft to fix. Meanwhile they need to come out with a working solution and there has to be other way around. The solution they are using in the setup package is probably not reliable. I happened to work around the setup issue and after installation it is working fine on my machine. if there is any issue with windows or .net why is it working at all? Anyway there are hundreds of thousands of applications running on windows a general guidance for any application issue is investigating the application first. I saw many irresponsible companies producing so-so softwares.

  • Thanks for this.  installed TT Installer directly from the Turbo Tax Folder, instead of running Setup and it installed perfectly.

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