Microsoft Perspectives on Banking, Payments and Big Data in Financial Services

Thoughts, comments, news and reflections about payments and core banking from a subject matter expert from Microsoft’s Financial Services Team - Colin Kerr, Worldwide Industry Manager for Payments and Core Banking.

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  • Blog Post: Can Big Data and Payments Drive Loyalty in Business Banking? (aka, Can Big Data and Payments Drive Loyalty in Consumer Banking - Part 2)...

    So - not the most original title, but I did promise a follow-up to my recent blog post: " Can Big Data and Payments Drive Loyalty in Consumer Banking? " In the 'consumer edition' of the blog - also on Finextra , I suggested that banks can reinvigorate their payments brand and influence customer loyalty...
  • Blog Post: Can Big Data and Payments Drive Loyalty in Consumer Banking?

    With less than 3 weeks left to Sibos I am eagerly awaiting the start of the conference. One of my favorite events within the event is Innotribe - a forum for forward thinking debate, discussion on innovative technologies, learning about new solutions, and collaboration through exchange of ideas. This...
  • Blog Post: Sibos 2013 - Countdown to Dubai

    Geographically and culturally it is difficult to imagine two more different locations between the last Sibos in Osaka Japan, to this year in Dubai. One constant however is that regardless of location, Sibos remains the top global banking conference. With just four weeks to go, I am excited that the Microsoft...
  • Blog Post: Payments is an Information Business

    In my teens, I remember TV commercials for Yellow Pages in the UK. The publication would list local retailers by category, and then you could call to see if the retailer had the item in stock. Maybe if they were a ‘nice retailer’ they would but the item aside for you (a boy wanting a new...
  • Blog Post: Mobile Payments & Digital Wallets - An Offer You Can't Refuse..

    Over the past few ye ars much of the innovation in payments has centered on the consumer experience with the mobile handset for purchases at point of sale (POS). NFC payments is the topic du jour in many countries. Mobile network operators through consortia like ISIS are driving an amount of buzz in...
  • Blog Post: Microsoft 4Afrika - and the Future of Cloud Financial Services in Africa

    This week Microsoft announced its 4Afrika initiative. This is a new effort through which the company will actively engage in Africa’s economic development to improve its global competitiveness. By 2016, the 4Afrika Initiative plans to help place tens of millions of smart devices in the hands of...
  • Blog Post: Mobile Payments and Corporate Social Responsibility

    As the debate about digital wallets and mobile payment models rages in the US, many point to the very successful mobile schemes in markets such as Africa as proof positive that a mobile payments infrastructure can be sustained as a viable model. M-PESA in Kenya is perhaps the flagship model, now with...
  • Blog Post: Abolishing Checks (Cheques)

    Those of you who know me have heard that I am passionate about the game of hockey (the variety played on ice rather than grass). The NHL playoffs have just started and so this is my favorite time of year. It's a fast-paced game and it takes physical and mental stamina to win four best-of-seven series...
  • Blog Post: Mobile 'Banking' and BI - Enhancing Operational Productivity

    Hardly a day goes by without some new innovation in mobile payments or mobile banking being announced. It’s hardly surprising, as ‘consumers in control’ are demanding banks provide services that meet the capabilities of mobile devices. But the other thing one notices is the almost complete...
  • Blog Post: The end of cash for payments? Not so fast!

    Picking up on my recent threads about mobile payments as a form factor ( NFC Payments - Build It and They Will Come? ), and with the current state of market buzz around mobile and alternative payments, I am certainly a strong proponent for advancing innovative payment methods for wholesale and consumer...
  • Blog Post: NFC Payments - Build It and They Will Come?

    What is a Mobile Payment Anyway? A somewhat rhetorical question, but every day there are new startups, alliances and technology announcements about the next generation of mobile payments: most recently, NFC enabled phones. The problem with mobile payments is that everyone has a different definition of...
  • Blog Post: India and the Race to Financial Inclusion

    I just returned from my annual trip to visit partners and customers in India. In one year I could see quite a difference in the infrastructure developments, but also how the pace has picked up in developing new banking services. The economy is expanding rapidly on an annual basis (8.9% in 2010), and...
  • Blog Post: Innovation at Sibos: “Mobilization” of Transaction Workflows with Luup

    There are two areas of corporate payments innovation that I expect to receive more attention at Sibos this year. First is e-invoicing, a process that is gaining considerable momentum as companies seek to further digitize the financial supply chain. The second is the adoption of mobile devices for treasury...
  • Blog Post: Payments in India are of National Importance…..

    Last month I had a whirlwind tour of 3 cities in India in 5 days, and had the privilege to visit several major financial institutions to talk about payments. It's a fascinating country, ranked second to China in population with over 1.1 billion people. Much is written about the growth of the middle class...
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