Microsoft Customer Service & Support - What is CSS?

Here are HOT JOBS for this week! Click the links for full job descriptions. Shoot us an email at cssjobs@microsoft.com and we'll make sure your resume gets to the right recruiter. BI Program Manager – Issaquah, WA (754973) Feature Product...

DigiGirlz makes the news again! This time DigiGirlz alum,Heidi Triplett, was featured in Inforum.com , North Dakota’s #1 news website, as she participated in Microsoft’s three-day DigiGirlz camp experience in Fargo, ND. As you may know...

Our CSS Hot Job this week is a Sr. Software Development Engineer opening! Location: Redmond, WA. Click this link to apply. Be sure to send cssjobs@microsoft.com an email when you apply - reference the job number and we can get your name/resume straight...

Not everyone has the opportunity to win an ACC Title or play pro-football straight out of college. Then too, not everyone has the opportunity to work with a multinational, internationally recognized, Forbes 50 company before the ink their new BA degree...

Digi Girlz Camp was recently recognized in the August Charlotte Campus Newsletter for introducing girls into the world of technology. Since inception in 2000, the program has enjoyed tremendous success encouraging girls to learn about technology and been...

Want to know what kind of impact you can have by working in CSS? Just spend 4 minutes today watching the video below and try to tell us that working in CSS isn't something you could be proud to do.

We are very excited today to bring you this profile from Natalia, a PTC with Microsoft Russia (find out below what it means to be a PTC!) We learn about what it's like working at Microsoft Russia, what kinds of experiences Natalia has had in her career...

Our colleague had the chance to interview Shawn Aebi, General Manager with our CTS group. We're lucky enough to publish his interview here for you! What is your current role and in which division is that in? My current role is the General Manager...

If you're in the Charlotte area, be sure to pick up a copy of the Greater Charlotte Biz and see for yourself CTS's VP - Marlena Werder - appearing on the cover! If you're not in the Charlotte area, you're in luck because they put the article online too...

Not to bury the lead, we'll start first with this exciting piece out of Business Insider this week. Business Insider spoke with CSS CVP, Barbara Gordon, and Community & Online Support GM, Toby Richards . The author, Mark Feldman, then compared what...

CSS Senior Director Jenny Lay-Flurrie was recently profiled for the Microsoft JobsBlog . While I'm sure many of you watch the JobsBlog as regularly as this one, I wanted to be sure to highlight this profile here too. Be sure to check out the full interview...

We have another CTS profile for you today - meet Steve Thomas, Sr. Support Escalation Engineer! What is your Microsoft anniversary date? I started as an FTE on May 15th, 2006. Before that I worked for Microsoft as a contractor. What office...

Today we have the pleasure of profiling for you another member of our CTS community – J.C. Hornbeck, a Knowledge Engineer with System Center Support. Read below to find out more about J.C.'s role and how you can learn to follow in his footsteps...

You've met Toby on this blog before , and now we're happy to share this article he contributed to Customer Think. Toby shares some great ideas around brand loyalty and customer satisfaction, ideas he can put into practice as the GM of our Community &...

Today we're happy to bring you this profile of CTS SR. Support Escalation Engineer, Rich Pesenko. You can read more from Rich on the posts he's written for Operations Manager ( here and here ) and Mobile Device Manager here . Editor's note: When...

Here are HOT JOBS for the week - this time from around CTS. We mentioned a couple weeks ago about our upcoming features on the group, and we didn't lie. There will be more from CTS this week! In the meantime, check out the job opportunities they have...

Hot Jobs are back! We took some time to think about how best to deliver these to you fine folks and are back with what we hope will be a better Hot Jobs feature than ever. Each Tuesday we'll post up to 5 jobs that one recruiter has identified as truly...

We are gearing up to bring you more information about one large portion of CSS - Commercial Technical Support. Normal 0 false false false EN-US X-NONE X-NONE ...

News came out recently from Brand Finance that lists Microsoft's brand value as #2 in the world, valued at $42.81 billion. This is a jump in three spots from last years fifth place ranking. You can learn more about Brand Finance's Brand Directory and...

What is your current title and how long have you been at Microsoft? I have joined Microsoft a bit more than a year ago, coming from 10+ experience working in a Project Management/Consulting capability working first for Accenture and Oracle afterwards...

In the past week, two different well respected establishments lauded Microsoft. First, there was Fortune Magazine naming Microsoft as one of the most admired companies! We ranked in the Top 10 - ninth to be exact, which is up two spots from last year...

Microsoft Services is proud to celebrate International Women's Day, today. To get an idea of why we're celebrating 100 years of International Women's Day, Daniel Craig and Dame Judy Dench teamed up to put a Bond style spin on the occasion. See the...

Like last year, we have another great event lined up for this year's International Women's Day thanks to our UK Services partners. See the information below and click the link to register for the webinar! 88 countries, 44 languages, the latest...

We have four events to share coming up in the next few weeks. Check them out! If you're in the Alpharetta, GA area and want to see what our Military to Microsoft program is about, as well as learn more about our friends in Microsoft Enterprise Services...

Last weekend our Las Colinas campus hosted a career fair and one intrepid CSS employee was kind enough to share the video he took of the event! Thank you to Jeff Taylor! Click the screen shot below to open the video and see what you can expect when...