Microsoft Customer Service & Support - What is CSS?

Here you go! Shoot us an email at cssjobs@microsoft.com and we'll make sure your resume gets to the right recruiter. Telesales Service Delivery Manager - Redmond, WA (731833) Sr. Program Manager - Issaquah, WA (726312) Product Support Planner...

Check out our profile of Scott Oseychik a FAST Escalation Engineers in Commercial Technical Support (CTS) based out of Needham, MA. Not only has Scott had a career as a professional stand-up comedian (yes, really!), he has been dedicated to Microsoft...

When Windows Phone 7 was first previewed earlier this year, we knew it would be connected to Xbox Live. Just what that connection would look like was a little up in the air - at least to this blogger. If you were also curious, Mashable helped provide...

It's just about quitting time so let's get to the good stuff. You know the drill: check out these hot jobs, email us ( cssjobs@microsoft.com ) to let us know you're interested, and we'll make sure your resume gets where it needs to go. Azure Support...

Earlier I mentioned we’d be profiling some of our Escalation Engineers in Commercial Technical Support (CTS). This week we’re featuring Ron Stock of our Las Colinas, Texas campus. Ron is one of our outstanding Engineers who focuses primarily...

There was one particularly interesting article that came out last week from USA Today: " Companies donate employees' time, service instead of cash ". Read some of it below and check out the full article to hear how Microsoft supports our communities and...

There's nothing spooky about these Friday the 13th Hot Jobs. Unless you account for the heat wave this area is heading back into. Coincidence with posting HOT HOT HOT new roles? We think not. Azure Support Program Manager - Redmond WA (729264) ...

(from Abby) The Escalation Engineers in CTS work on some of the most critical and high impact problems for our strategic corporate customers. Do you have what it takes to join the ranks? In the upcoming weeks will be profiling some of these outstanding...

No Hot Jobs this week, but that doesn't mean we have nothing to share. Heather's left for New York and has been busy adding videos to our YouTube channel. Have you been watching? See her first tip below and check out the rest of the videos over on our...

We talk a lot here about how we want to give you - our readers, customers, and candidates - a better look at what Customer Service & Support at Microsoft is all about. We've been able to do this by featuring articles, employee profiles, and other...