http://blogs.msdn.com/b/peoplefirst/archive/2009/04/10/not-really-a-call-center.aspxWhen I talk to candidates about Customer Service and Support I often get the dreaded sigh of disinterest. After some probing I find that they think the position is a call center job and they are far too qualified to be doing “that” type of work. I thenen-USTelligent Evolution Platform Developer Build (Build: 5.6.50428.7875)http://blogs.msdn.com/b/peoplefirst/archive/2009/04/10/not-really-a-call-center.aspx#9567142Fri, 24 Apr 2009 21:32:38 GMT91d46819-8472-40ad-a661-2c78acb4018c:9567142joshuau<p>I can imagine your frustration with the people thinking it's a call center. People have their own perceptual biases with many aspects of communication, let alone customer support.</p><div style="clear:both;"></div><img src="http://blogs.msdn.com/aggbug.aspx?PostID=9567142" width="1" height="1">