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  • Blog Post: BIO - Elena Sergeeva

    Elena Sergeeva is a Premier Field Engineer (PFE) for Microsoft Dynamics CRM based in Moscow. Before joining PFE Elena was a Dynamics CRM Partner Technical Consultant (PTC) at Microsoft supporting Microsoft Gold and Silver partners in accelerating their sales, designing and deploying of Dynamics CRM solutions...
  • Blog Post: BIO - Siri Harper

    Siri is a Premier Field Engineer (PFE) specializing in Microsoft Dynamics CRM. Prior to joining the PFE team she worked as a Technical Architect in Microsoft Dynamics Center of Excellence. Before joining Microsoft she worked for Microsoft partners as a Dynamics CRM consultant. Her work experience involves...
  • Blog Post: BIO - Treasure Baloyi

    Treasure is a Microsoft Premier Field Engineer (PFE) specializing in Dynamics CRM, living in South Africa. Treasure has 7+ years of extensive Dynamics CRM experience. He has worked for various Microsoft Gold Partners as a Senior CRM Developer, Technical and Team Lead. Before joining Microsoft in March...
  • Blog Post: BIO - Shmuel Shneor

    Shmuel is a Premier Field Engineer (PFE) specializing in Microsoft Dynamics CRM. Prior to joining Microsoft he worked as Developer Team Lead at a Gold Microsoft Partner. Shmuel has been working with Microsoft Dynamics CRM for more than 4 years and has worked on CRM implementation, business analysis,...
  • Blog Post: Bio - Fauzia Awan

    Fauzia Awan is a Senior Premier Field Engineer in the Microsoft Premier Field Engineering EMEA Dynamics CRM team. Fauzia started working at Microsoft in Charlotte, NC, USA more than 10 years ago as a Developer Support Engineer for Messaging technologies. She joined Microsoft PFE Charlotte, NC, USA in...
  • Blog Post: Bio - Steven Vlaanderen Oldenzeel

    Steven Vlaanderen Oldenzeel is a Premier Field Engineer (PFE) for Microsoft Dynamics CRM. Prior to this he worked as a project implementation consultant at Microsoft Consultancy Services. Before joining Microsoft he worked as an implementation consultant, service manager and sales manager at a local...
  • Blog Post: Bio - Martijn Bronkhorst

    Martijn has worked with Microsoft partners since 2001 and joined Microsoft as Premier Field Engineer in the Premier Field Engineering EMEA Dynamics team in 2009. He has developed a strong focus and dedication towards Dynamics CRM over the years and his background includes development, architecture and...
  • Blog Post: Bio - Diego Ganora

    Diego Ganora is a Premier Field Engineer in Microsoft EMEA Premier Field Engineering specializing in Dynamics CRM. Diego has been working with Dynamics CRM for over 5 years and has worked with CRM version 3.0, 4.0 and now CRM 2011. Diego’s technical background includes CRM implementations, computer...
  • Blog Post: Bio - Julien Clauzel

    Julien Clauzel is a Premier Field Engineer (PFE) specializing in Dynamics CRM. Prior to joining Microsoft, 12+ years ago, he worked for an Internet service provider. Julien initially supported first Microsoft Exchange release as a Microsoft support engineer as well. His experience with Dynamics CRM spans...
  • Blog Post: Bio - Austin Jones

    Austin Jones is a Premier Field Engineer (PFE) specializing in Dynamics CRM. Prior to joining Microsoft, he was the Sr. CRM Technical Manager for Tribridge, a gold-certified Microsoft partner. His experience with Dynammics CRM spans implementations of versions 1.2, 3.0, 4.0, and 2011 where he fulfilled...
  • Blog Post: Bio - Kaustubh Giri

    Kaustubh Giri is a Premier Field Engineer (PFE) for Microsoft Dynamics CRM (MSCRM). Kaustubh has 5+ years of support experience around different technologies. Kaustubh started with Microsoft in 2008 as a support Engineer for MSCRM. Kaustubh's background includes CRM implementations, basic customizations...
  • Blog Post: Pre-Convergence Week of Podcasts

    The Premier Field Engineering for Dynamics team is doing a week of podcasts to get you ready for Convergence 2011 next week in Atlanta. Each of the sessions this week are regarding topics our team will be presenting on next week. Feel free to join in if you can or check out the recordings after we're...
  • Blog Post: PFE Dynamics is sharing ways to manage system processes in Microsoft Dynamics CRM

    Ryan Anderson , a Premier Field Engineer for Microsoft Dynamics CRM, put together a blog and YouTube video describing a way to manage system processes impacting the size of the AsyncOperationBase and WorkflowLogBase tables. If you haven’t implemented Dynamics CRM and are interested in learning...
  • Blog Post: PFE Dynamics Podcast—CRM 4.0 Update Rollup 16

    In a 13.5 minute PFE Dynamics podcast released today, Greg Nichols and Mike Gast discuss the recent release of CRM 4.0 Update Rollup 16 (UR16) and touch on moving from CRM 2011 RC to RTM. Greg notes there are 3 fixes in Update Rollup 16 (UR16) considered urgent for IE9 and the master knowledgebase...
  • Blog Post: Premier Customers can Attend the Premier CRM 2011 Webcast Series

    Premier and PFE Dynamics are offering a second round of the four-part Premier CRM 2011 webcast series. It is open for registration and running from March 21 st to March 24 th . This is a great opportunity for Premier customers to learn about CRM 2011 directly from Microsoft Premier Field Engineers (PFE...
  • Blog Post: What does it mean to have a Microsoft Dynamics® Dedicated Support Engineer?

    The Microsoft Services Premier support offering is structured hourly as it relates to Dedicated Support Engineers (DSE). To expand on the DSE, the PFE Dynamics team has created a Dedicated Support Engineer Packages document illustrating example scenarios around the value and types of Microsoft Dynamics...
  • Blog Post: Podcast and Overview: Microsoft Dynamics® CRM Test and Release Management Service

    Podcast : Microsoft Dynamics® Test and Release Management Service On January 5th, 2011 Greg Nichols, from the Microsoft Premier Field Engineering team, provided information and answered questions about the Test and Release Management Service for Microsoft Dynamics® CRM. Are...
  • Blog Post: CRM Benchmark

    Anticipating how a business application will perform while taking into consideration unique data sets, business requirements and users’ needs are extremely valuable. It can help a customer anticipate issues before they arise and allow them to optimize for performance from the beginning. This translates...
  • Blog Post: Bio - Greg Nichols

    Hi! I'm Greg Nichols, a member of the Premier Field Engineering Team supporting Microsoft Dynamics CRM. I'm proud to work with a great team that is all about "teamwork". We really complement each other well. I learn a lot from each and every one of my teammates, every day. Supporting Microsoft Dynamics...
  • Blog Post: Where to Find Us on the Web

    We're new to the blogosphere as a Premier Field Engineering Dynamics organization. We've been out on the web for a while, but it was time for us to create our own dedicated presence so we can share information about the team and provide additional technical expertise to our customers and partners. We...
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