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Fauzia Awan is a Senior Premier Field Engineer in the Microsoft Premier Field Engineering EMEA Dynamics CRM team. Fauzia started working at Microsoft in Charlotte, NC, USA more than 10 years ago as a Developer Support Engineer for Messaging technologies. She joined Microsoft PFE Charlotte, NC, USA in...

Steven Vlaanderen Oldenzeel is a Premier Field Engineer (PFE) for Microsoft Dynamics CRM. Prior to this he worked as a project implementation consultant at Microsoft Consultancy Services. Before joining Microsoft he worked as an implementation consultant, service manager and sales manager at a local...

Martijn has worked with Microsoft partners since 2001 and joined Microsoft as Premier Field Engineer in the Premier Field Engineering EMEA Dynamics team in 2009. He has developed a strong focus and dedication towards Dynamics CRM over the years and his background includes development, architecture and...

Diego Ganora is a Premier Field Engineer in Microsoft EMEA Premier Field Engineering specializing in Dynamics CRM. Diego has been working with Dynamics CRM for over 5 years and has worked with CRM version 3.0, 4.0 and now CRM 2011. Diego’s technical background includes CRM implementations, computer...

Julien Clauzel is a Premier Field Engineer (PFE) specializing in Dynamics CRM. Prior to joining Microsoft, 12+ years ago, he worked for an Internet service provider. Julien initially supported first Microsoft Exchange release as a Microsoft support engineer as well. His experience with Dynamics CRM spans...

Austin Jones is a Premier Field Engineer (PFE) specializing in Dynamics CRM. Prior to joining Microsoft, he was the Sr. CRM Technical Manager for Tribridge, a gold-certified Microsoft partner. His experience with Dynammics CRM spans implementations of versions 1.2, 3.0, 4.0, and 2011 where he fulfilled...

Kaustubh Giri is a Premier Field Engineer (PFE) for Microsoft Dynamics CRM (MSCRM). Kaustubh has 5+ years of support experience around different technologies. Kaustubh started with Microsoft in 2008 as a support Engineer for MSCRM. Kaustubh's background includes CRM implementations, basic customizations...

The Premier Field Engineering for Dynamics team is doing a week of podcasts to get you ready for Convergence 2011 next week in Atlanta. Each of the sessions this week are regarding topics our team will be presenting on next week. Feel free to join in if you can or check out the recordings after we're...

Ryan Anderson , a Premier Field Engineer for Microsoft Dynamics CRM, put together a blog and YouTube video describing a way to manage system processes impacting the size of the AsyncOperationBase and WorkflowLogBase tables. If you haven’t implemented Dynamics CRM and are interested in learning...

In a 13.5 minute PFE Dynamics podcast released today, Greg Nichols and Mike Gast discuss the recent release of CRM 4.0 Update Rollup 16 (UR16) and touch on moving from CRM 2011 RC to RTM. Greg notes there are 3 fixes in Update Rollup 16 (UR16) considered urgent for IE9 and the master knowledgebase...

Premier and PFE Dynamics are offering a second round of the four-part Premier CRM 2011 webcast series. It is open for registration and running from March 21 st to March 24 th . This is a great opportunity for Premier customers to learn about CRM 2011 directly from Microsoft Premier Field Engineers (PFE...

The Microsoft Services Premier support offering is structured hourly as it relates to Dedicated Support Engineers (DSE). To expand on the DSE, the PFE Dynamics team has created a Dedicated Support Engineer Packages document illustrating example scenarios around the value and types of Microsoft Dynamics...

Podcast : Microsoft Dynamics® Test and Release Management Service On January 5th, 2011 Greg Nichols, from the Microsoft Premier Field Engineering team, provided information and answered questions about the Test and Release Management Service for Microsoft Dynamics® CRM. Are...

Anticipating how a business application will perform while taking into consideration unique data sets, business requirements and users’ needs are extremely valuable. It can help a customer anticipate issues before they arise and allow them to optimize for performance from the beginning. This translates...

Hi! I'm Greg Nichols, a member of the Premier Field Engineering Team supporting Microsoft Dynamics CRM. I'm proud to work with a great team that is all about "teamwork". We really complement each other well. I learn a lot from each and every one of my teammates, every day. Supporting Microsoft Dynamics...

We're new to the blogosphere as a Premier Field Engineering Dynamics organization. We've been out on the web for a while, but it was time for us to create our own dedicated presence so we can share information about the team and provide additional technical expertise to our customers and partners. We...