But, it is really a chapter of a book on implementing ITIL (IT's Infrastructure Library) Configuration Management! http://www.informit.com/articles/article.aspx?p=1154763 This particular chapter is about figuring out what types of "configuration...

There are many different kinds of policies and rules - going from high-level corporate policies on how business is conducted and its information is secured, to extremely low-level rules about how a specific component in a piece of hardware or software...